Unlike the Arlo cameras, which don't let you view locally stored videos online, the Eufy's locally stored videos are accessible via the phone app (though not the web portal). I have two homebase 2s running 3 cameras each. I had this setup for closer to a month and suddenly last Thursday the status light switched to red. eufy Security S100 Wired Wall Light Cam . If you want the safeguard of offsite data redundancy, Eufy sells 30-day rolling-cloud subscriptions. I'll wait for update. There was no light on at all. Four beeps signal that the front bumper has become immobile. The Homebase is now OFFLINE and turned off. Red light starts flashing. The main fix for this problem is related to your internet connection. Still, faces were generally recognizable. Same. Check if the router is reviving the internet signals. The issues Im having now is the HomeBase overwrites/ deletes recorded video. Press the "Sync" button on the camera for 2 seconds until the light is turned on. Solid orange. MSRP: $349.99 for two cameras and a home base. This time the red light goes out and it's just blank. Have you tried this: Hold the reset button on home base for few seconds, it will reset it and might work. The Premium plan covers up to 10 cameras for $9.99 a month or $99.99 a year. Turn on the power switch located on the right side of the RoboVac. However, the midtones were often posterized, particularly in my indoor videos. On my third HomeBase. Keep it civil. It came with the homebase 2. Answer: I tried multiple times and if I would write my passwords down correctly this would have been a much shorter story. @Springfield what does it say on the app? Glad it worked out for you. After hearing one beep and seeing the Wi-Fi status light begin to blink, configure the Wi-Fi connection by following the instructions in the EufyHome app. Insert a pin or paperclip into the hole. How Does Eufy Scale Determine Visceral Fat, Can Eufy Genie Play Music To Wifi Speaker. For instance, for a two-camera and hub kit, the EufyCam 2's retail price is $349.99, and the Arlo Pro 2 is $399.99. Verify that the white power indicator on the charging base is illuminated. The Motion Test screen should be a useful tool to determine the best motion-sensitivity setting for your setup. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. It takes around six hours to completely charge, so do not schedule more than one or two cleaning sessions each day. So I focused on the C1000Z as it only has 2.4 access. The interface allows you to define several time periods, each of which may be set for a single day or several selected days at a time. Scheduling specific days and times when the Away mode will be automatically applied is intelligent, flexible and easy to use. Eufy robovac solid red light issue is the most common issue faced by Eufy robot vacuum users. The EufyCam 2 has four infrared LEDs arrayed around the lens for night-vision videos instead of the previous model's two. Geofencing automatically turns on the Away mode when you (and your phone) leave home, and changes it to the Home mode when you return. Find out more about how we test, analyze, and rate. Add to HomeKit [23/12/2020, 16:54:34] [EufySecurityHomebridgePlugin] failed to register push token Error: Request failed: No, I meant the Homebase 2 unit. Among her numerous books is the first major volume on image processing Digital Imaging for Visual Artists (McGraw-Hill), co-authored with Daniel Grotta. (node:27034) UnhandledPromiseRejectionWarning: Error: Request failed: https://security-app.eufylife.com/v1/web/equipment/start_stream -> 20022 - Failed to request. Just replying if anyone else is having similar issues. The consent submitted will only be used for data processing originating from this website. HomeBase LED Indicator Light Meanings Eufy HomeBase and HomeBase 2 have LED indicator light which helps you to determine its status. No linking to product sales, affiliate links, self promotional links, or selling equipment. 2023 All Rights Reserved. Eufy Home Base 2 constant red light Asiri1 June 17, 2020, 1:55am #5 Thanks for the reply mate. The web portal's only functions are monitoring the Live View, managing your cloud subscriptions and viewing cloud-stored videos all of which are well-handled by the mobile app. So lets say LAN problems. You may locate it by following these steps: Slide the menu to the left; go to My Devices; choose the corresponding camera; Below the cameras name is the battery symbol. It came with the homebase 2. The Basic plan costs $2.99 a month per camera or $29.99 a year per camera. How to Perform the Eufy Firmware Update Steps? This will differ across models. Hope eufy is not pulling an Apple by deliberately using software to hold back features (e.g. Plug in network Plug in power. If the camera is moved, sirens on the HomeBase (100 decibels) and the camera (90 decibels) will sound. If the camera is flashing both colors, its firmware is being updated. The adapter should be at least 12V-2A equivalent power adapter. This is to ensure that the charging pins are correctly connected. Future US, Inc. Full 7th Floor, 130 West 42nd Street, Thanks! Run Time. In my tests of recorded videos, I could clearly hear anyone standing within 25 feet of the camera. Audio: Full duplex two-way audio. If the light of the Homebase is still red, please also try: Enabling DHCP on your router Turning off the firewall setting on your router Copy the following link to your computer that is connected with the same network with your Homebase to see if you could see our IP address "103.91.159.28" (see attachment). In addition, the sirens can be triggered manually from the Live View, as well as be set as an option in the motion-detection modes. Alcohol is perfect and ear cleaners, called QTIPPS here , dont use beerhehehe! which is really no village and TELECOM is the provider. In other words, the Eufy is not just weatherproof but waterproof, which means it can be immersed in water without damaging it. Weak adapter will not get things done. at fulfilled (/usr/local/lib/node_modules/homebridge-plugin-eufy-security/node_modules/eufy-node-client/build/http/http.utils.js:5:58) My HomeBridge is permanently boot looping now. ( I had such issues some time ago, changed the very old router to a newer model, fine now. Usually when its not working the light on the homebase is red. Thereafter, take out the battery of your Eufy robovac. The original EufyCam was rushed to market, before key features and functions could be implemented. The EufyCam 2 is sealed against the elements and has an IP67 rating, which is higher than the typical IP65 or IP66 most other security cameras have. Dont think this was a hardware issue purely a firmware bug. App showed disconnected. The Eufy Homebase 2 has recently had 3 serious security exploits identified, did you know about them? Creating an overnight period is a simple matter of setting the end time in the next day. System is working in all aspects but no blue light on the home base. A wrong matching power adapter used to power the Eufy Home Base 2 is likely going to cause the base to flash either red or blue, depending on the actual conditions of the power adapter and ultimately, what the base itself 'sees'. The Security screen, which is accessed via an icon at the bottom of the main screens, controls scheduling, geofencing and the modes (Home, Away, Disarmed and Custom). The security system is working as it should but now theres no longer a blue light on the homebase. The support team is not much use either. Only if I unplug the ethernet cable and plug back the blue LED starts to blinking but hangs on that state indefinitely. All other trademarks are the property of their, Video doorbell 1080p (battery-powered) (13 pages), Video doorbell slim (1080p, battery-powered) (13 pages), Manual will be automatically added to "My Manuals", Security Sensors eufy Security HomeBase 2 Quick Start Manual, Accessories eufy Security 2K Quick Start Manual, Accessories eufy Security T8900 Quick Start Manual, Accessories eufy Security T8200 Quick Start Manual, Accessories eufy Security T8740 User Manual, Accessories eufy Security T8222 Quick Start Manual, Accessories eufy Security T8220 Quick Start Manual, Accessories eufy Security T8203 Quick Start Manual, Accessories eufy Security 906290 Quick Start Manual, Accessories eufy Security T8910 User Manual, Page 15: Fcc Radio Frequency Exposure Statement. Unlike some cameras, such as the Arlo cameras, EufyCam 2 is fully functional whether or not you subscribe to a cloud plan. Also nothing appears on my LAN devices on the router. A place to share configurations, best practices, tips, and complaints on the new Anker/Eufy EufyCam. Additionally, it will rely on regular wear and tear, such as the presence of pet hair or dust bunnies during cleaning periods. We check over 250 million products every day for the best prices. Happend very often with my antique router, now its better.! (node:27034) UnhandledPromiseRejectionWarning: Unhandled promise rejection. Front doorbell. I have 2 ISP's into my house. What baffles me is theres no way to remove the videos before returning. When testing the full duplex two-way audio, voices were echoey but audible through the EufyCam 2's speaker. Hi. Works fine but no blue light. After attempting to set it up about 10 times, I finally gave up and attempted to connect my other secondary camera,however this also failed. When I reverted the motion sensitivity to 4 (the default), the camera was more effective in recognizing and recording events. Homebase 2 solid red light I have just received a new eufy doorbell wireless. If you want to share your experience, make sure to do so in the comments section. Cloud storage & monitoring: 30-day rolling storage for $2.99/month/camera ($29.99/year/camera), or $9.99/month/10 cameras ($99.99/year/10 cameras). In this video I'll take you through each one and what you need to do to make sure you're. Check if the ethernet cable is connected to the router firmly. Although the EufyCam 2 didn't support two-factor authentication at the time of my testing the camera, the company said that it plans to add it in February 2020. Customer reviews and photos may be available to help you make the right purchase decision! However, the zones are rectangular only, rather than polygonal. Shawn Skalinski sskalinski@icloud.com The speaker and microphone are on the bottom of the camera (near the front). Eufy need to sort this issue as it simply isnt good enough. After that, make sure the white power light shows up on your device. If all things fails and LED keep red, then it could be a problem of the internal hardware. Initial setup of my first camera went well, I was very pleased. Network connectivity: 802.11b/g/n and Ethernet Sky hub the standing one and tried all the ethernet ports. Hold down Sync button for 10-15 seconds to drain residual charge. Pressing the reset does nothing. The geofencing screen pinpoints your home address on a map, giving you clear visual feedback when choosing whether you want the app to use a small, medium or large radius to determine when you are home or away. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. Are there any WIFI problems? Have you tried this: Smart-home connectivity: Google Assistant, Alexa and Apple Homekit to your account, Describe The Bug: Empty the dust collection and vacuum or scrub the filters with a cleaning brush. I have had the flashing blue light, solid blue light, red light, and have reset them in while in those states. By clicking Sign up for GitHub, you agree to our terms of service and If the problem continues, reset RoboVac by holding the Auto cleaning on/off button for 10 seconds. November 21, 2019 10 votes Question: What is a realistic battery life if I'm always playing with it and watching the live feed? Pressing sync does nothing. Two alarms indicate that the side brush of the RoboVac is stuck. Read moreabout us. The scripts she created for various tech publications for testing and evaluating digital cameras, image quality, software and related technologies have become industry standards. Stopped working, getting this error. eufyCam Solar Panel Backup Battery for HomeBase 2 4G Starlight Camera Video Doorbell Video Doorbell 2K (Wired) Video Doorbell 1080p (Wired) Video Doorbell 2K Pro (Wired) Video Doorbell 2K (Battery-Powered) Video Doorbell 2C (Battery-Powered) Video Doorbell 1080p (Battery-Powered) Video Doorbell Slim Video Doorbell Dual 2K (Battery-Powered) Video Doorbell. This issue just started on my home base also. Unplug homebase power connector and ethernet. That is what I supposed. Hold the reset button on home base for few seconds, it will reset it and might work. Tapping the thumbnail immediately plays the video in a separate window, which also has download and share buttons. Her hundreds of reviews, stories and columns have appeared in scores of magazines, journals and online publications. Privacy Policy. Never had a router drop Ethernet-connected devices before. Does Eufy Camera Record 24/7? The details are below; *No Blue LED Homebase 2 - System Version: 2.1.6.9h, Subsystem Version: 1.3.0.9, Serial Number: T8010N1320XXXXXX. Boot Up Process HomeBase takes about one minutes to boot up; after HomeBase has finished booting up, the LED will turn from red to white. I've connected it to my router and powered it up. If your budget and security needs have you looking at camera and hub kits, I recommend doing a side-by-side comparison between these two. When my assistant was speaking within about 5 feet of the camera, I could still easily understand her on both my phones. I no longer recommend this system. and our Please advise! Have you managed to fix it? If it isnt, adjust it. Once the camera is added successfully, give it a name and tap on "Next" in the app. Our writers and editors spend hours analyzing and reviewing products, services, and apps to help find what's best for you. This error originated either by throwing inside of an async function without a catch block, or by rejecting a promise which was not handled with .catch(). Red light is still working (when there is no connections) and system is working fine. You pretty much did all the trouble shooting. Ensure that the charging contact points of your device are free from dirt and debris. The ethernet cable works, so does the internet on that ethernet cable. To terminate the node process on unhandled promise rejection, use the CLI flag --unhandled-rejections=strict (see https://nodejs.org/api/cli.html#cli_unhandled_rejections_mode). I am also having a problem with the red light. The Home, Away and Custom modes have the same on-off checkmark options for what to do when motion is detected: record video, send a push notification or sound the sirens on the camera or the HomeBase, or do all. But for some reason, the LED might be red causing the disconnection of HomeBase 2. Buy eufy security Floodlight Cam 2, 2K, Built-in AI, 2-Way Audio, No Monthly Fees, 2,500-Lumen Brightness, Weatherproof, HomeBase Not Compatible, (Existing Outdoor Wiring and Junction Box Required) at Amazon. If you have any doubts or queries, make sure you reach out to use for more help. I wrote to Eufy assistance. Wait some seconds and plug in the power again. Your final choice in this test screen will be automatically applied to the motion-detection settings. Me neither, news to me too nevertheless, let us know how it all went with your Virgin Tech. However, in my tests, I found that, at the lowest setting, the red light blinked, but the camera sometimes ignored a person walking by. Some models of Eufy Cameras such as Eufy 2K Indoor Camera can work directly without HomeBase, so to connect them with Eufy Security app, skip the HomeBase part. They suggested me to reset the base. @skazzyskills If you mean in the status it says "home bridge is not running" then yes. IFTTT connectivity: No Find out more about how we test, analyze, and rate. We and our partners use cookies to Store and/or access information on a device. Front doorbell So, I have the one original which has a blue light sometimes, and a replacement which has no blue (or light at all, except red when rebooting) light. 2 weeks beyond warranty, just my luck. Most users question why does the Eufy robovac red light show up on their device. Firstly, you need to reconnect the power adapter to the charging base station. If I could go back I would have just ignored it. Indicator lights can show up at any time on Eufy cameras . [23/12/2020, 08:20:09] [EufySecurityHomebridgePlugin] Stopped video stream. Solid red light does not turn white. In the Eufy Security App, the battery status is shown by a little symbol. Solid blue. Configuration > General > Wi-Fi Connection. Reddit and its partners use cookies and similar technologies to provide you with a better experience. NY 10036. Fine you solved that problem! Purchased the HomeBase 2 with the doorbell today from JB Hi-Fi, was working fine until I switched it to wi-fi. Well, it worked for an hour before happening again! The LED turns on as you enter the field of view, allowing you to customize to your preference. If it doesnt restart the router. When it is at the desired location, thats all. All rights reserved. Or you can create a Custom mode in which you select your video clip length (from 5 to 120 seconds), the retrigger interval (5 to 60 seconds) and whether clips should end early if the motion stops. Why Is My Eufy Camera Light Red? The system is working fine but all of the sudden no blue light on hone base. One day out of warranty. I recently noticed the blue light at the front of my Homebase 2 is no longer lit. I have 2 x Homebase 2 and one works and the other is always red. Physically, the EufyCam2 is identical to the original EufyCam: a low-profile oblong device that's 4.25 x 2.25 x 2.25 inches. In addition, the camera has an internal 90-decibel siren. Still, in my tests, I had some issues with Eufy's audio. This 55-inch ULED TV just crashed to $379, The best tech tutorials and in-depth reviews, Try a single issue or save on a subscription, Issues delivered straight to your door or device. Dr H. T. D. S. Madusankais an electronic expert with 10 years of experience, involved in the research and development of SMART HOME systems. Step 1: Make sure the internet is connected. If a user answers, thank them. Not really. Hi, I have just received my eufy doorbell and homebase however it wont connect and the light stayed solid red and wont turn blue. Place the Charging Base on a flat, wall-adjacent surface. Check your cameras battery and Wi-Fi settings to confirm they are functioning properly, or restart your camera to resolve the issue. Oh oh something is not going well here, I better leave it to support@eufylife.com now. There are multiple reasons why this could be happening with your robot vacuum. Why you can trust Tom's Guide? Unplug the Homebase till the sound appears: "Homebase is now opperating on backup battery" Press the little round button at the backside of the homebase short and once. Eufy's Wi-Fi is WPA2 encrypted, all videos are encrypted with AES-256 and the data are double-encrypted. The events were still firing, but checking the live feed became slower and slower until it stopped showing live feeds for all devices entirely. Already on GitHub? The logs indicate the plugin is trying to reuse the same auth token which probably changed because I restarted my doorbell. please check connection. When the battery is running low, the cameras LED indication will flash. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. Blue light out however system still seems to be working? at fulfilled (/usr/local/lib/node_modules/homebridge-plugin-eufy-security/node_modules/eufy-node-client/build/http/http.utils.js:5:58) While charging, if your RoboVac beeps four or five times with a solid red light, the problem is likely with the battery. must be working for other devices, I believe. Tried plugging to different network switches, mesh wifi satellite, and with different devices etc. Replacement was a huge pain. Camera modes give you a choice between performance and longer battery life. Your suggestion worked, thank you! Our work is done! Sign in If it does not resolve the issue, you may be out of luck, since accessing that sensor requires dismantling half the system. You may have to go through inital setup again for homebase and add devices back again. Make sure you use the original or a 12V-2A equivalent power adapter. When I reinstalled, my indoor cameras now go offline. at Generator.next () Then I tried to setup my 2nd camera and it could not be discovered. Choosing the Optimal Surveillance mode will give you clips up to 60 seconds. If your RoboVac displays a red charging indicator, try the following: Reconnect the charging base to the adapter. Ready, cleaned, and fully charged. sskalinski@icloud.com. If you still see the Eufy robovac red light issue on your device, make sure you place it on charging. Never had a router drop Ethernet-connected devices before. Local storage: 16 GB eMMC in the HomeBase If so you might contact Thanks in Advance :) Resolved I have connected it with ethernet cable and tried a couple of other ethernet cables but it still doesn't connect, does anyone have any advice to help please? privacy statement. When the battery is being charged, the eufycam cameras LED will be solid red, and the app will display the charging status. Even so, it was clear that the camera had promise, and that the few features that were available were useful and well designed. One is microwave and hooked up with 3 Cambium Networks cn Pilot e430h Dual Band access points. Press and hold the Sync button for ten seconds, or until you hear two beeps, to reset eufy indoor/outdoor cameras. Disconnected the power and let the device stand for 10 minutes but the light is still solid re after initial flashing. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. Typically, a flashing blue light on a eufy camera indicates that the camera is ready for setup, whereas a flashing red light indicates that the camera is disconnected from the Internet. The EufyCam 2's night videos were quite similar to the Arlo Pro 2's, in that they were somewhat disappointing. Use a powerful adapter. Lifespan Typical of Robotic Vacuums In average, a robotic vacuum cleaner will survive between four and six years. Manage Settings All features enabled with or without a cloud plan. Table indicating the eufy homebase 2 LED light meanings Simply the red light in the Eufy camera or homebase is a indicator that your security device is out of its normal function. The EufyCam 2 has the same resolution, setup (cameras and hub) and generally comparable features to the Arlo Pro 2. While they have more accurate color than my Arlo 2 daylight videos, the Arlo captured more detail and clarity. An example of data being processed may be a unique identifier stored in a cookie. sskalinski@icloud.com. Red flashing / red solid + beeping. Turn off RoboVac and clean the wheel of any hair or dirt. Tap the HomeBase/Wi-Fi Chime/Wi-Fi Bridge or in the device tab. at /usr/local/lib/node_modules/homebridge-plugin-eufy-security/node_modules/eufy-node-client/build/http/http.utils.js:24:15 at runMicrotasks () How Do I Log out of the Eufy Security App on iPhone? Huge privacy risk. Low battery, returning to the charging base. It looks like the issue occurred after I restarted my doorbell. Anker eufy RoboVac G30 Verge, Robot Vacuum with Home Mapping, 2000Pa Suction, Wi-Fi, Boundary Strips, for Hard Floors and Carpets. I have same firmware on both of mine and they have been working for about a year. (disconnections). ***> wrote: Still no success. Get in touch with support@eufylife.com 3 Likes Springfield April 24, 2019, 3:03pm #4 App showed disconnected. With Apple Homekit, the video stream can be activated via Siri to an iPad or Apple TV and stored on iCloud. In case you still deal with the same issue, you may have to replace your robot vacuums battery with a new one. Ok, so the problem was that one of the Ethernet cables was faulty which was causing the router to drop all of the other Ethernet-connected devices. Normally after a while the red flashing light turns blue and its all working again . Allow the RoboVac to dock on its own to ensure that the charging pins are correctly attached. disconnected? Moderators discretion. Low Frequency Wireless and 2.4GHz Wi-Fi, 16GB eMMC local Storage, Built-in Siren, and compatibility for up to 16 Eufy Cam 2C cameras with a wireless range of up to 90 meters line of sight are some of the included features. Eufy Doorbell Offline? The camera will blink red when it "sees" you. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright . Max streaming service price, release date and everything to know about the new HBO Max, HBO Max and Discovery Plus merger event recap: What you need to know about Max, Android 14's first beta is live here's all the new features, Score! I had the same issue after 13 months from purchase. All videos are stored locally on the Eufy HomeBase's internal memory. Thanks for the reply mate. Remove debris from the brushes and wheels. Pressing sync does nothing. Went to turn on the cameras and got the message, cameras offline. The cameras default settings will be restored. Unit is exactly 13 months old so out of warranty now. Try changing the power outlet and then check if the issue occurs. at /usr/local/lib/node_modules/homebridge-plugin-eufy-security/node_modules/eufy-node-client/build/http/http.utils.js:24:15 We hope youve found the solution. We use affiliate links andmay receive a small commission on purchases. This time the red light goes out and its just blank. Shake away any material that may be lodged in the machines suction fans. The downside of having a fully sealed unit means that, when the battery runs out of juice and needs recharging, the camera must be taken down from its mounting or a charging cable attached to it. Create an account to follow your favorite communities and start taking part in conversations. eufyCam Solar Panel Backup Battery for HomeBase 2 4G Starlight Camera Video Doorbell Video Doorbell 2K (Wired) Video Doorbell 1080p (Wired) Video Doorbell 2K Pro (Wired) Video Doorbell 2K (Battery-Powered) Video Doorbell 2C (Battery-Powered) Video Doorbell 1080p (Battery-Powered) Video Doorbell Slim Video Doorbell Dual 2K (Battery-Powered) (Post will be removed) Step 4: Now wait for at least 20 minutes and then plug in the network. The Eufy RoboVac 11 has a maximum runtime of 100 minutes and a charging time of 5 to 6 hours. If it doesnt adjust, use a new one. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Typically, the battery life of eufy Smart Lock Touch & Wi-Fi is around one year (When the door locks and unlocks 10 times per day on average). I have the exact same issue. Just replying if anyone else is having similar issues. Be Careful as it might format the SD card and wipe the videos. Definitely a firmware update issue. Once I used the correct password all was well. I am experiencing the same issue with the blue light. Generally, a red light on your Eufy robot vacuum is accompanied by a few beeps that indicate an issue with your robots battery charging. On Dec 23, 2020, at 8:59 AM, Dustin Brothers ***@***. . Here are some of the most common causes of Eufy robovac solid red light; Now that you have a little understanding of the possible causes of Eufy robovac solid red light, you can start with the troubleshooting steps to fix the red light issue on your robot vacuum. at processTicksAndRejections (internal/process/task_queues.js:93:5) Anyway, after deleting the plugin its gone back to blue light again. Contact them and they should be able to assist you.

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