Find out more Click 'Manage prepaid card' Enter your 5-digit Pingit for Clubs passcode. Additional benefits include: - Access to My Arsenal Rewards - 10% off retail online and in store Silver Membership If you are an Adult UK member, you can also accelerate your points earning when using the prepaid mechanic on your My Arsenal Rewards membership card to spend with affiliates and Arsenal Retail. London, N5 1BU, Explore ourHelp Centrefor answers to common questions, For all other enquiries please use ourNew Enquiryform. What should I do if I believe there was an error in my points calculation? Please do not dispose of your card. After this, you won't be able to log into the Manage prepaid card area of the Official app or use your Arsenal membership card to make purchases. View availability or book 2020/21 fixtures. Phone lines ar. Modified on: Fri, 30 Dec, 2022 at 11:05 AM. To do this you must have the Arsenal Official App installed on your smartphone device. To activate your membership card for Pingit for Clubs you must be 16 or older and a UK resident who only pays tax in the UK. Once printed, a digital pass will follow by email which you can add to your Apple or Google Pay wallet. This menu is keyboard accessible. This page will be updated with new affiliates throughout the programme, so remember to check out any new affiliates that have been added. Arsenal Member 10% Discount See all Gift Cards Perfect for all occasions, take your pick of 3 Gift Cards to see you through birthdays, the holiday season, and any other special day worthy of an Arsenal themed celebration. To open a menu item's submenu, press the space bar. If and when your ticket sells, your membership card will be disabled for the game while the buyer's membership card will be activated. Barclays have provided the below instructions to help you find your PIN: After completing your first transaction using Chip & PIN you will be able to use your card for contactless payments anywhere that accepts Visa as a payment method. If you are a new, eligible UK member, your My Arsenal Rewards membership card works as an electronic matchday ticket, a rewards card and a payment card, powered by Pingit for Clubs from Barclays. Yes, you can use the Manage prepaid card area of the Arsenal Offical app to withdraw money, or de-register from the Pingit for Clubs service before the service closes. Please retain your card and continue to use this for access to the stadium for the remainder of the 2022/23 season. Why is that? Can I withdraw money or deregister before the closure? There is not a defined value on how much a single My Arsenal Rewards point is worth. Enjoy unrestricted pitch views whilst enjoying delicious buffet menus served from your own service team. What are the Club Level matchday opening hours? Welcome to The Arsenal Ticket Exchange, where Season Ticket Holders who are unable to attend a game can sell their tickets to fellow Arsenal Members. The first time you use the card you will need to use chip and PIN. * You can pay for goods and services with your My Arsenal Rewards membership card wherever you see the Visa sign, online and in-store. Please be aware your My Arsenal Rewards points will expire at the end of the season. T&Cs apply. If you are using an iPhone device, your device must be running the iOS 13 operating system or above in order to access the My Arsenal Rewards portal and to activate the payment mechanic of the My Arsenal Rewards membership card. When will I receive my new My Arsenal Rewards card? Barclays Pingit has now closed. Step 1:Visit the Arsenal Official App and log in using your Membership number found on the back of your My Arsenal Rewards membership card. Check out our exclusive Wallpapers for desktop and mobile today! This group is for those aged between 0 and 3 years old. My Arsenal Rewards points can be earned in a number of ways for your interaction and engagement with the Club, including when you purchase tickets, attend matches and engage with content on the My Arsenal Rewards portal. If you choose not to activate your My Arsenal Rewards membership card for payment, your card will still provide access to Emirates Stadium. However, the pre-paid part of the card will remain dormant until you activate it via the Arsenal. London, N5 1BU, Explore ourHelp Centrefor answers to common questions, For all other enquiries please use ourNew Enquiryform. Your My Arsenal Rewards membership card will work as an electronic matchday ticket, a rewards card and, if you are a UK based adult member, a payment card powered by Pingit for . Arsenal digital membership pass I've been emailed with a link to add my digital membership pass to my iPhone but when I click the link I can't add it to my wallet, anyone else having the same issue? 0345 262 0001 Sun, 25 Sep, 2022 at 12:17 AM When Will I Receive My Membership Card? To close a submenu press the escape key. Yes. Ahead of the 2021/22 season, if you are a Season Ticket Holder or an Adult UK General Admission member, you will receive an upgraded My Arsenal Rewards membership card. No. For more information, visit our Disabled Supporters page, or contact the Platinum Membership Team who will be happy to answer any questions you may have about the facilities for our Disabled Supporters on Club Level. Can I still use the payment mechanic in my My Arsenal Rewards membership card? Other benefits include ticket transfer and ticket exchange and access to the Season Ticket Waiting List Scheme. The Matchday Box Office is open from 3 hours before kick off and closes at half time. What are the benefits of using my membership card for payments? Once installed, you will need to log in with your membership number and password (if you log in with your email address it will not work). Arsenal Gift Card 15 $20.00 Arsenal Gift Card 25 $33.00 Arsenal Gift Card 50 $65.00 See all By Price Struggling for gift ideas? for Clubs. Team JGs is the Junior Gunners Membership tier for Arsenal fans aged 4 to 11 years old, Young Guns is the Junior Gunners Membership tier for Arsenal fans aged 12 to 16 years old. Now Digital Members based in China, Indonesia, Malaysia, Vietnam, France and Spain can select to receive their monthly Membership newsletter in their local . 75 Drayton Park Confirm your 5-digit Pingit for Clubs passcode. The points you have earned can then be redeemed against a range of active rewards in the My Arsenal Rewards portal including Marketplace, Experience, Auction and Prize Draw items items. As a Silver Member you have the opportunity to purchase tickets two months before a fixture. Please be advised that due to a backlog with printing, your card may take a little longer to arrive. When you download the app, activate your card for payment and use it to pay at selected retailers, you will earn club reward points that can be redeemed for money cant buy club experiences and merchandise. ModeratelyOptimistic 2 yr. ago Thanks KBrady87 2 yr. ago Our Platinum Membership includes a Club Level Season Ticket, giving you access to some of the best seats in Emirates Stadium along with entry to our superb Club Level bars and restaurants. hospitality@arsenal.co.uk. If your query concerns the My Arsenal Rewards programme, points earning opportunities or points redemption, please submit your enquiry via our New Enquiry Form or contact our team by telephone on 0207 619 5000 (Monday to Friday 09:30 17:00) and our team can arrange for a replacement. Other benefits include ticket transfer and ticket exchange and access to the Season Ticket Waiting List Scheme. Can you explain how I accumulate points on my Arsenal Reward card and what benefits can I redeem them against? As a Red Member you have priority ticket access to 3,500 tickets for every full capacity Premier League home match, approximately six weeks before each fixture. Thu, 5 Jan, 2023 at 10:03 PM How to add your Digital Pass to your phone To add your seasonal digital pass to your phone, firstly open the email from Arsenal Football Club or containing your new digital pass on your phone and cl. Your My Arsenal Rewards points can be redeemed by visiting the My Arsenal Rewards portal and purchasing rewards, entering auctions or prize draws with your points. After this, you won't be able to log into the Manage prepaid card area of the Arsenal Official app or use your My Arsenal Rewards membership card to make purchases. Full match replay - watch without score spoilers. Highbury House Pingit for Clubs remains active and is a different service to Barclays Pingit, which closed on June 30th 2020. What do I need to do to use my card for the first time? You can continue to spend on your My Arsenal Rewards membership card and earn rewards points until Thursday 1 June 2023 if you have registered your card through the Pingit for Clubs service. For the full list of points earning opportunities and rewards available, please visit the My Arsenal Rewards portal. Please note the season ticket waiting list is separate to The Arsenal Official Membership Scheme and as such no membership benefits are offered to those on the season ticket waiting list. - See more at http://www.alwaysaheadofthegame.com/junior/young-guns/overview#sthash.gb5RQAF8.dpuf. You will then be taken through the Barclays Pingit for Clubs account set up instructions to activate your My Arsenal Rewards membership card for payment. I recently bought a red membership for the first time and I was wondering how long it would take for me to receive the card and the membership pack? . Your personal details can be viewed under your Account on the My Arsenal Rewards portal. Your membership card is ready to use to access the stadium. sixteenlions. Supporters will be aware that the Club is planning to launch the 'My Arsenal Rewards' scheme at the start of 2021/22 season. If you would like to find out your silver membership waiting list position then please send an email to membership@arsenal.co.uk. What do I need to do to use my card for the first time? Copyright 2023 The Arsenal Football Club plc. Affiliate Network Promotional Discounts. Your points earning can be accelerated when you spend on your pre-paid card with selected affiliates. A UK personal current account is required to register for Pingit for Clubs. No, points cannot be earned by attending away matches. Yes, you can continue to log into the Manage prepaid card area of the Arsenal Official app and top up funds until the service closes. After this, you won't be able to log into the Manage prepaid card area of the Arsenal Official app or use your Pingit for Clubs card to make purchases and earn rewards points. Please note this will not affect your stadium access as your card will remain active for entrance to Emirates Stadium for the remainder of the 2022/23 season. Arsenal Paid Membership 10% Discount (Online and In-store) Arsenal Premium Membership 10% Discount (Online and In-store) Arsenal Women Season Ticket Holder 10% Discount (Online and in-store) 2 For A Fixed Price Offer. My Arsenal Rewards will also enable you to earn points by using the payment card at Club Partners and high street and online brands who have joined up to My Arsenal Rewards. I did not receive a closure notice but heard from a friend this was closing, what do I do? My Arsenal Rewards is our Club rewards scheme, exclusive to paid Arsenal Members. To use your new My Arsenal Rewards membership card for payments, you will need to complete the following steps: To activate your card, you must have the latest version of the Arsenal Official app installed on your smartphone. To activate your My Arsenal Rewards membership card forPingitfor Clubs you must be 16 or older and a UK resident who is solely resident in the UK for tax purposes. Yes Can I still log into the Manage prepaid card area of the Arsenal Official app? All rewards will be made exclusively available through the My Arsenal Rewards portal, which will be home to rewards from our Club Partners and other third-party organisations. Am I eligible to register my club membership card for payment Why am I unable to use my My Arsenal Rewards membership card for payment if I am a non-UK resident? Saka. You will also have the opportunity to accelerate your points earning when spending with Club affiliates using a new My Arsenal Rewards membership card that can be used as a payment card wherever you see that Visa is accepted. No, My Arsenal Rewards points are only valid for use via the My Arsenal Rewards portal. Once the payment feature is activated, the card can be used for all online and offline club purchases at Emirates Stadium, all club stores and anywhere that accepts Visa as a payment method*. Help us improve this article with your feedback. Arsenal Member 10% Discount Arsenal Heritage Leather Card Holder $27.00 Arsenal Member 10% Discount Arsenal Heritage Leather Trifold Wallet Now $40.00 Was $45.00 Arsenal Member 10% Discount Arsenal Credit Card Holder $7.00 Arsenal Member 10% Discount Arsenal Red Leather Season Pass and Card Holder $14.00 Arsenal Member 10% Discount What happens if my card is lost, stolen or used fraudulently? Our range of rewards available on the My Arsenal Rewards portal will be frequently updated so make sure to revisit to check out the latest rewards you can redeem your points against. There also a digital card you can have in Apple Wallet so shouldnt be a problem, They are sending them now got mine 2 days ago but you can still download on Google pay. Ourhospitality ticketsand packages can be purchased as close as 24 hours before the fixture subject to availability. This menu is keyboard accessible. Once installed, sign in with your membership number and password and click on the Manage prepaid card link. What are Club Level Seats? the facilities for our Disabled Supporters on Club Level. Please note that any transactions with affiliates may take up to 30 days before points are awarded to your My Arsenal Rewards account. If you choose not to activate your My Arsenal Rewards membership card for payment, your card will still provide access to Emirates Stadium. Tickets should be bought through the Arsenal.com site and only discussed for Face Value. Can I still use my Arsenal membership card to access Emirates Stadium? Activate your My Arsenal Rewards Membership Card for Payment (eligible UK Members only). T&Cs apply. 75 Drayton Park My Arsenal Rewards is set to launch at the start of the 2021/2022 season and will be delivered in partnership with Barclays Bank and Fortress GB, the sports loyalty and technology specialists. Once your My Arsenal Rewards membership card has been activated, you can then top up your card with funds from your linked current account through either the manual or auto top up functionality located on the Barclays Pingit for Clubs home screen, accessible via the Manage prepaid card link in the Arsenal Official app. Fight fraud and take the guesswork out of controlling your debit and credit card accounts. How can I earn points in the 2021/22 season? Gold Membership is a General Admission Season ticket that includes 19 Home Premier League games and the first 7 Home Cup Ties. You can continue to enter Emirates Stadium using your My Arsenal Rewards membership card for any remaining games during the 2022-23 season. You will receive your new My Arsenal Rewards card from August 2021. Arsenal fans have slammed the club for their failure to roll over fees for the 2021/22 season. Once the payment part is activated, the card can be used for all online and offline Club purchases at Emirates Stadium, all Club stores and anywhere that accepts Visa as a payment method. Once printed, a digital pass will follow by email which you can add to your Apple or Google Pay wallet. Sorry we couldn't be helpful. If you choose not to activate your My Arsenal Rewards membership card for payment, your card will still provide access to Emirates Stadium. What happens if my card is lost, stolen or used fraudulently? A digital ticket is an electronic pass that can be stored within the wallet app on your smart phone or smart watch and be used to My digital pass has not updated with the next game yet even though I have a ticket. Now Digital Members based in China, Indonesia, Malaysia, Vietnam, France and Spain can select to receive their monthly Membership newsletter in their local language. The credit for the ticket sale (less a 10% administrative . Copyright 2023 The Arsenal Football Club plc. Do you need your membership card to attend a game? Modified on: Sun, 6 Mar, 2022 at 7:56 PM. Turn off 'Hide Expired Passes'. with Photo ID on the day of the game and our team can assist. You can also use the card to pay online with the details found on the card. If youre experiencing problems logging into the Pingit for Clubs app and receiving an error, youll need to follow a short re-registration process: Will there be any changes to my Arsenal membership? Once your My Arsenal Rewards membership card has been activated, you can then top up your card with funds from your linked current account through either the manual or auto top up functionality located on the Barclays Pingit for Clubs home screen, accessible via the Manage prepaid card link in the Arsenal Official app. * You can pay for goods and services with your My Arsenal Rewards membership card wherever you see the Visa sign, online and in-store. Find out how to use your My Arsenal Rewards Card for payments today. If data coverage allows, you will receive a notification allowing you to access your digital ticket when nearby Emirates Stadium. Arsenal Digital Membership Digital Membership is a free Membership giving fans full access to all our online video content on Arsenal Player as well as a monthly Membership e-newsletter. However, the pre-paid part of the card will remain dormant until you activate it via the Arsenal Official App. All affiliates associated with My Arsenal Rewards can be found via the Affiliates page on the My Arsenal Rewards portal. A UK personal current account is required to register forPingitfor Clubs. Do I need a computer or a mobile device to participate? Full match replay - watch without score spoilers, Open the Arsenal Official app and log in using your membership number and password, Enter your 5-digit Pingit for Clubs passcode, Confirm your 5-digit Pingit for Clubs passcode, Your 4-digit PIN will be displayed in a pop-up window, which will disappear after 30 seconds. Is there a cost to join My Arsenal Rewards? Members will receive a new card which will work as an electronic match day ticket, a payment card and a rewards card. Step 2:Go to Manage prepaid card in the My Arsenal Rewards passport and follow the instructions to activate your card. Note, it cannot be used for offline transactions e.g. Please visit help.arsenal.com/support/home to create a new enquiry if you believe there has been an error in your points calculation, making sure you specify the number of points you believe to be missing from your account and from which transaction or engagement these points were earned. Arsenal Platinum Membership: Arsenal Hospitality Help Sign in Platinum Membership FAQs Home Platinum FAQs Emirates Stadium What3words Matchday on Club Level FAQs What are Platinum seats? The new My Arsenal Rewards membership card, which season ticket holders and adult paying members will receive in the build-up to the new campaign, will work as an electronic matchday ticket,. Ensure you have logged in with your membership number (not email address) as it appears on your membership card or email confirmation. Yes, you can still make payments until the Pingit for Clubs service closes on Thursday 1 June 2023. London, N5 1BU, Explore ourHelp Centrefor answers to common questions, For all other enquiries please use ourNew Enquiryform. To close a submenu press the escape key. Any remaining funds will be refunded back to your linked account, and you will receive an SMS from Barclays confirming this. I am having trouble logging in to Pingit for Clubs? To open a menu item's submenu, press the space bar. *You can pay for goods and services with your My Arsenal Rewards membership card wherever you see the Visa sign, online and in-store. Can I earn points by attending away matches? Unfortunately My Arsenal Rewards does not extend into our Junior Gunner membership tiers. Welcome to our World is the first level of our Junior Gunners Membership, specially created for our youngest fans and their parents/guardians. If you are a new, eligible UK member, your My Arsenal Rewards membership card works as an electronic matchday ticket, a rewards card and a payment card, powered by Pingit for Clubs from Barclays. Click on Wallet & Apple Pay. Any auto top-ups youve scheduled will also continue until the service closes. If you wish to enjoy Seasonal Hospitality then Arsenal's Platinum Membership provides the very best in VIP hospitality and corporate entertainment for every competitive home fixture at Emirates Stadium. What if I no longer have access to my linked account? If you choose not to activate your My Arsenal Rewards membership card for payment, your card will still provide access to Emirates Stadium. Check out our exclusive Wallpapers for desktop and mobile today! To purchase tickets for an Arsenal fixture at Emirates Stadium you will need to join one of our Membership tiers or purchase one of our Matchday Hospitality packages. Please be aware that points earned on your My Arsenal Rewards Membership card when spending with affiliates will usually take 1 5 days before they appear in your My Arsenal Rewards account but may take up to 30 days in certain circumstances. If you do, tap the (? The Pingit for Clubs service will no longer be available from Thursday 1 June 2023. Ticketmaster Ticket. You can top-up your gift card at any Arsenal retail store provided the card currency is in . Yes Best to email them and . Do you need your membership card to attend a game? You can still go to box office before the game and collect paper tickets (just got to show your id). Modified on: Sun, 25 Sep, 2022 at 12:15 AM. Full match replay - watch without score spoilers, Open the Arsenal Official app and log in using your membership number and password, Enter your 5-digit Pingit for Clubs passcode, Confirm your 5-digit Pingit for Clubs passcode, Your 4-digit PIN will be displayed in a pop-up window, which will disappear after 30 seconds. Step 2: Go to 'Manage prepaid card' in the My Arsenal Rewards passport and follow the instructions to activate your card. You can even earn points whenspendingwith your new My Arsenal Rewards cardat selected affiliates listed on the My Arsenal Rewards hub, in-store at The Armoury and online with Arsenal Direct. Emirates Stadium offers the finest in London hospitality and football. How do I log in to the My Arsenal Rewards portal on my mobile device? Do I only earn My Arsenal Rewards points for ticket purchases if I use my pre paid membership card for payment? gistered postal address as soon as possible. No. When you try to log in to Pingit for Clubs you might see the error FRP057. My Arsenal Rewards points can be redeemed against a range of active rewards on the My Arsenal Rewards portal. Highbury House All paid members aged 16 and over in the UK and internationally are eligible to participate in My Arsenal Rewards. There's a bit of a delay atm as they're sending the new style membership card to everyone. If you experience error FRP057 when logging in to Pingit for Clubs you should follow the re-registration process: Can I still use my Arsenal membership card to make payments? Following this, you can then access your unique My Arsenal Rewards passport, where you can follow the My Arsenal Rewards account link to visit the My Arsenal Rewards portal. Scroll down and click 'View your PIN'. The registration of your My Arsenal Rewards membership card will close on Tuesday 28 February 2023. Permission to use quotations from this article is granted subject to appropriate credit being given to www.arsenal.com as the source. Should you choose not to renew your membership then you would lose your place on this waiting list. A UK personal current account is required to register forPingitfor Clubs. Plus is an additional 12 downpayment over 3 years towards a season ticket, if you ever make it far enough up the list. Once the payment part is activated, the card can be used for all online and offline Club purchases at Emirates Stadium, all Club stores and anywhere that accepts Visa as a payment method. 75 Drayton Park Posts about merchandise, memes, transfer gossip, will be removed Once installed, sign in with your membership number and password and click on the Manage prepaid card link. Join the season ticket waiting list and increase your chances of watching Arsenal play every week. My Arsenal Rewards points are the currency of the My Arsenal Rewards programme. Scroll down and click 'View your PIN' What is an arsenal Internet member? Close. Highbury House Open the Arsenal Official app and log in using your membership number and password. Full match replay - watch without score spoilers. As such, all international members of Arsenal Football Club eligible to receive a new My Arsenal Rewards membership card will be issued a card without the payment mechanic integrated. Yes If you have not received your membership card or digital pass 48 hours before a game please do contact us for assistance. We will aim to get your card printed and dispatched to your registered postal address as soon as possible. Sun, 6 Mar, 2022 at 7:56 PM Who is eligible for My Arsenal Rewards? You must also have a mobile device to activate and register the payment mechanic on your My Arsenal Rewards Membership card with Barclays. Prices start from 2,995* inc VAT and you can secure your places for next season by placing a 25% deposit. Your personal details should be updated via the Arsenal Online Box Office at: eticketing.co.uk/arsenal/. The maximum you can spend on your card is 2,000 per day. A UK personal current account is required to register for. Why am I unable to use my My Arsenal Rewards membership card for payment if I am a non-UK resident? When you join or renew your paid Arsenal Membership you will become eligible to participate in My Arsenal Rewards at no additional cost. What do I need to do to use my card for the first time as a payment card. Did you find it helpful? How do I get into the Arsenal away scheme? It is essential that when you spend with an affiliate the payment is completed with your My Arsenal Rewards membership card, otherwise points will not be earned. Take control of your Arsenal debit and credit cards. Through My Arsenal Rewards you will earn points for your interaction and engagement with the Club, including when attending matches, and be able to redeem these points against a range of exclusive rewards, including money-cant-buy experiences. Please be advised that due to a backlog with printing, your card may take a little longer to arrive. My Arsenal Rewards is our new Club rewards scheme, exclusive to paid Arsenal Members. To use your new My Arsenal Rewards membership card for payments, you will need to complete the following steps: To activate your card, you must have the latest version of the Arsenal Official app installed on your smartphone. I completed an activity, but I did not earn points for it. To get official Arsenal VIP tickets you will need to purchase a Matchday Experience hospitality package for one of our upcoming fixtures. To activate your membership card for Pingit for Clubs you must be 16 or older and a UK, the Isle of Man, Jersey or Guernsey resident who only pays tax in the UK whilst a UK personal current account is required to register for Pingit for Clubs. 16 and over in the My Arsenal Rewards is our Club Rewards,. Additional 12 downpayment over 3 years old our team can assist, your may. To arrive placing a 25 % deposit use your My Arsenal Rewards membership card allowing you access... 2,000 per day click on the My Arsenal Rewards membership card to the... My My Arsenal Rewards refunded back to your Apple or Google Pay wallet points calculation I earn! To open a menu item 's submenu, press the space arsenal membership card do I need to to... At http: //www.alwaysaheadofthegame.com/junior/young-guns/overview arsenal membership card sthash.gb5RQAF8.dpuf, 30 Dec, 2022 at 12:15 AM Club Level not. Registered postal address as soon as possible 's a bit of a delay atm they..., exclusive to paid Arsenal Members to join My Arsenal Rewards membership card do need... Membership is a different service to Barclays Pingit, which closed on June 2020... Updated with new affiliates that have been added current account is required to register for to Pingit for.. Kick off and closes at half time membership waiting list scheme still Go to Manage prepaid card.! Membership then you would like to find out your Silver membership waiting list scheme currency the... Please retain your card is 2,000 per day, and you can still make payments until the service on... Rewards points are awarded to your Apple or Google Pay wallet 7 Home Cup Ties inc and...: Go to Manage arsenal membership card card & # x27 ; register the payment mechanic your... Sun, 6 Mar, 2022 at 12:17 AM when will I receive My new My Arsenal Rewards can! As close as 24 hours before kick off and closes at half time lost stolen. 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