We finally did earlier this week. Courtesy The Office of Congressman Jesus Garcia. Anecdotal evidence suggested that the salaries were well under the current U.S. federal minimum wage of $7.25 an hour. I'm a college graduate, and they didn't give me a position better than a sales associate, I did that ### when I was in high school. You try working their until 2am in the morning. She then WROTE ME UP for not cleaning fast enough. Forever 21 Reviews 110 reviews Excellent 27 Very Good 28 Average 36 Poor 14 Terrible 5 All Categories Pretty boring experience, the clothes are average but the staff is generally really nice. The retailer sued Brandy Melville for copying its copyright-protected prints. It was my first job, It wasn't the best company to work for but, the people I worked with taught me a lot and helped me grown so much as a person. Forever 21 - employee complaint. PLUS, they didn't pay me enough to deal with the constant BS I had to put up with. If I can help it, I will never work there again. Canada 531 reviews. It was ridiculous. Chat Support Online chat and get live responses! Job Title. Forever 21 didn't respond to ABC News request for comment on notice of closures and severance pay for their employees. When we first set up the store before it opened they had us all carry in their 40kg boxes for them. If you are ever interviewed by Sandra G Downtown Los Angeles, BEWARE. After all, we were there to work, not to socialize. The average employee at Forever 21 makes $31,438 per year. I hated it there. Forever 21 is ranked #20 on the Best Retail Companies to Work For in Los Angeles, CA list. Do you have an issue or had a bad experience with Forever 21? Forever 21 - returns My daughter purchased a shirt on October 26th 2017, paid cash for it totaling $13.90. Francisco Leon, Ignacio Martinez, and Freddy Tovar filed lawsuit against Forever 21 for allegedly enforcing unlawful English-only policy. In the town I live in, Forever 21 took over the old Gottchalks space in the mall, and they held a huge career fair and I got hired as a retail associate. I could have quit there and worked at Forever 21, but they could have only given me 5 hours a week and still be part-time, which is something I could not risk. And my friend who worked there said that at one point, she worked 7 days in a row, 8 hours a day and didn't get paid overtime. Bad signs #2 and 3. If they fire you, they must hand you your final check right then and there, no exceptions. The company I currently work for can't give me full-time, and I like it there, and I don't want to quit, and I also have a lot of important responsibilities there and it's not a job I can just walk away from. I knew people who worked at Hollister and other clothing stores, who only had to work four hour shifts. great place to shop very organized and the employees are very nice their clothes are super cute and affordable like always. Thats a bad pay check right there. After rounds of lawsuits against Forever 21, the retailer found themselves on another lawuist. easily fixed!" Again. Otherwise, they will just keep treating people this way. This was a great first job that really showed the ins and out of retail and customer service and allowed me to gain skills I can use at future jobs. And yes, I do know that because I have co-workers that have transferred to other stores and still tell me that they are unhappy and that nothing as really changed. I started working there in August 2010 as a Sales Associate, and today was my last day there (I'm taking a trip to Europe with my family soon and then going off to college). manager just told me that she already has enough cashiers when there was only one cashier working there and about 12/13 people on the line. I am seeking another job (or rather, was) because I need more money. I doubt they know this because they are all airheads, but even if they did they wouldn't tell any of the workers because thats what they do, EXPLOIT PEOPLE. How Do You Answer, "Why Are You Interested In Working For Forever 21"? What did they do? After a grueling and time-consuming trial, Trovata and Forever 21 settled their differences. But I think the communion between the employee and the manager need to better. What's worse is that these are NOT isolated incidents. Complaints about Forever 21. Working here brought me into depression. Reviews from Forever 21 employees about Forever 21 culture, salaries, benefits, work-life balance, management, job security, and more. I worked for forever 21 for about a month and a half yes that short period of time was horrible. It would have been more ethical of Forever 21 to inform me that they needed me to work overnight, and it would have been more ethical of them to tell me before they hired me that they don't work around other work schedules. Fitting room is a terrible place, as you have to deal with cranky people and clean up unintelligent customers' messes. (Myllyl, 2019) This calls for the use of Kotter's 8 step change management model. But honestly.. telling your employees theres others that could have your job.. just isnt cool.. even though you dont mean it as a threat, thats just something you dont do and you kiiind of have no right to say. It is somewhat competitive. I haven't had a problem with them yet. Forever 21 is the typical borderline clothing store offering decent prices on clothing and accessories. The lawsuit also involved Urban Outfitters. Following the organizations successful Toys "R" Us campaign, its employees received a $20 million financial assistant fund from the companys former private equity owners. H&M claimed Forever 21 ripped off one of its tote bag designs, which featured a row of palm trees with Beach Please written across the front. Bad sign #11 We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance. I felt so terrible, this one tI'me a woman came in looking for a bathing suit, and my manager told me to get her to buy more things because the woman liked me. They actually hired over a hundred people (I think about 150), so my quitting would not have resulted in her having to work 9 days in a row. Lawyer Carolyn Kellman filed a class action lawsuit against Forever 21 in September 2012 after she received one penny less when she returned several items. I have worked in customer service for about 10 years and got a job there for seasonal because I was recently laid off and needed the extra cash. I agree 110% there a terrible company to work for. There aren't many growth opportunities either even after prolonged employment, from a sales associate perspective. Most corporate positions require a minimum of a bachelor's degree. Bad sign #1 My manager then took me into the office and explained to me that when she had to ask other people to help me out, that made her look bad. Get your head out of the dark and quit attacking others because, heaven forbid, they complain about the fact that they're being mistreated. I didn't really get to see my coworkers or talk to anyone besides the customers in fitting room. Since I got hired on that, they told me and others that we got paid for those days we worked and give us that money the next week. The big box toy store declared bankruptcy in 2018. Florence V. Aurora, CO. 157. Their clothes are all ridiculously overstocked to the point that you cannot even put back some of the clothes because its so stuffed the hangers are falling off and you can't fit anything else. haha. I have NOT gotten my last check, at all. This review was chosen algorithmically as the most valued customer feedback. I learned a lot of life skills there such as how to better my communication skills and time management skills. All the while they scream at us to hurry up and that we are not allowed to leave no matter who is waiting outside late at night for you or what you have to do. All your employees are important down to the janitor. The next day, I got a call asking if I was going to show up for my next shift. No one in my store has EVER gotten one and we've requested them multiple times from your A.M's, S.M. Forever 21 employees are most likely to be members of the democratic party. Customer service rude and terrible, cut of the line Their products don't match the price at all now. I liked the flexibility and the consideration of employees in this job. Or in the US they hire Mexican immigrant workers and pay them $4/hr working 10 hour shifts in a bathroom less building. Don't work there, and only do if you're desperate. Frustrated at this point by their total lack of organization and intelligence, I told her whatever, I'll be there. I work at Forever 21 in Orlando. For me, if you don't greet people when they are near you or go into your area of responsibility, talk to people, or look approachable you automatically go down to 4 hours a week. Forever 21 filed its own lawsuit against Adidas, calling the sportswear retailer a bully for sending two cease-and-desist letters over products which, incidentally, featured more than three stripes. Forever 21 Manager, Center Operations Jobs, Forever 21 District Manager & Store Manager Jobs. Discover the schools, companies, and neighborhoods that are right for you. When the store I currently work for opened, none of the employees had to work overnight. Forever 21 positioned itself as fast fashion retailer for teenagers. I completely agree, I worked there for about 4 months and also had issues with the way the managers treated their employees. For most positions, the hiring steps typically include: In some cases, a second or group interview. Majority of them were disgusting leaving worn undergarments in the fitting rooms & bloody tissue paper wed have to clean up. One of my friends who was a head cashier told me that maybe it was because I was shy, but I knew a girl who had just been put on the registers who I'd never heard speak before. I only worked here one day so my opinion may not be the same as others. They hand you back the clothes that they don't want all in one giant pile, while leaving a million hangers in their fitting room. My fashion tastes have definitely developed since I began working there. I like how the employee is willing to help each other out when it is needed. As an introvert, Forever 21 really pushed me out of my comfort zone but in a way was positive. I got trained for everything: cashier, fitting room, stock, visual assistant, recovery, and even head cashier. .. if your store isn't making money expected during the week.. then you get no hours unfortunatly. Apparently they also had a weight requirement as well. Aropostale embraces acceptance, empathy and respect to promote a sense of unity. The lawsuits claimed that the clothing retailer failed to safeguard customers payment data and other personal information, leaving them vulnerable to identity theft following a data breach. None of the information on this page has been provided or approved by Forever 21. Their stores are run by a bunch of ### girls in their 20s who are on a power trip. And that's not true regarding when a new store opens, they work their employees overtime. I didn't appreciate the run around, they could have told me, up front. They stay open an hour later than the entire mall because they're that desperate to make money. I realize now I shouldn't have signed the form, because it was completely unfair, as there were three other employees who weren't done with their sections either. 11/24/2021. I work for them now and its just as bad as everyone says. She just doesnt care. The store may seem presentable on the outside, but the inside is cluttered. Innovation, fine quality, exceptional service and value.". The lawsuit also contains claims of stealing from Autodesk and Corel. Reviews from Forever 21 employees about Forever 21 culture, salaries, benefits, work-life balance, management, job security, and more. When I worked for retailers like Target in the past, usually I'd get paid for that week, and those days I worked. Come time for August, I had to go back to school in upstate NY, Albany. I quit 2 weeks ago! Featured review. In addition to shifts in consumer behavior, Congressman Garcia believes the record breaking store closures is largely due to the "impact of the negative roles of private equity in retail services area.". Every one trys to tell our other boss but all she says is that its drama and to drop it. They work your really hard and don't pay crap. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. They will never give you time off and when they make a mistake with your schedule they expect you just to run off and fix it. Employees in the top 10 percent can make over $67,000 per year, while employees at the bottom 10 percent earn less than $14,000 per year. Those of you that are complaining about your hours being cut, well you probably weren't the best employee =/ sorry to tell you. 419. He should be firedd! So she was crying that she'd be missing her rent, and was already behind on bills. After she walked out the store, she quickly walked back in because she probably had buyers remorse. and standing around filing their nails? Trovata took Forever 21 to court for copyright infringement. when you say you cant (because god forbid you have priorities and a life outside of slavework 21) they get mad and hang up on you. All that being said, working there is a whole different experience. This young is mostly for younger people. Since Forever 21's bankruptcy announcement -- where up to 178 brick and mortar locations across the country were expected to close -- hundreds of former and current employees are taking matters into their own hands to protect themselves. No, Forever 21 does not drug test prior to employment. Just disgustingly rude. Forever 21 insights Based on 3,083 survey responses Areas for improvement Fair pay for job Sense of belonging Trust in colleagues It opened my eyes to the glory of fashion Brand ambassador/visual (Former Employee) - New Jersey - February 22, 2023 What is the best part of working at the company? busy and fun Forever 21 Employee Reviews Review this company. The case involved seven garments Forever 21 sold in its stores in 2007 that looked identical or almost identical to garments designed by Trovata. When I first started everything was just fine. I do this kind of legal work for a living, and it does NOT work that way in CA. We had to stay late until 11 pm on closing nights. Provides auto-suggestions when entering text, Niche requires Javascript to work correctly. never received" Resolved "poor customer service. I know we had a responsibility to clean up the store, but the amount of time they kept us after closing seemed almost cruel at times, especially when i was attending high school during the school year. Last thing is their ridiculous threats of violations and termination. This year, the retailer made headline due to bankruptcy filing rumour. They put you in areas, like the fitting room, without asking. Both companies filed lawsuits back and forth over the trademark stripes (blue-red-blue and green-red-green) that Gucci claimed to be theirs. Forever 21 shopper Tamar Estanboulian filed class action lawsuit against the retailer, alleging that the retailer violated California law by requesting and recording shoppers credit card numbers and personal identification information at the point-of-sale. Offering jeans, tops, jackets, shorts, shoes and swimwear, we are committed to providing trends and styles inclusive to all. I'm a 5'6 girl like 55kg and you want me to lift like 80-90% of my own weight? Job culture. Not only have I still not gotten my last paycheck from that store but it took them 2 months to finally transfer me to a forever close to my school. Angelo, 32, told ABC News they were left without severance pay and struggled to find another job afterwards. But then I realized that they're such money hungry savages. People and management are friendly. That is absolutely not a legitimate reason to fire someone. i'm sorry. DO NOT EVER WORK FOR THIS COMPANY, EVEN IF YOUR DESPERATE! The Product team, with 85% positive reviews, reports the best experience at Forever 21 compared to all other departments at the company. Being a forever 21 staff is my pleasure because as a staff you need to be responsible for the clothes the latest fashion you need to research what is the latest so you can easily relate what the customer needs so you can easily do a customer service to the customer Pros free transpo Cons 9 hours Was this review helpful? Gwens reps claim that Forever 21 is marketing, promoting, and selling products featuring a design virtually indistinguishable from Harajukus signature heart/box logo.. Management. Find out what life is like at Forever 21, then browse jobs and apply today! I saw her look at the receipt and i guess she saw that we don't do refunds. The national average salary for a Forever 21 employee in the United States is $31,438 per year. When I was hired on, I was hired on the cusp of their pay day. Staff and management were always friendly and willing to help as well as motivating us to work harder giving us extra responsibilities in the store which made work really enjoyable. Sorry for your bad expirience there, but not all managers are like that. Lord knows we need better management in the world if all of you hate Forever 21 like this, maybe you can make it positive. if you want your last pay so bad get off your ### and go get it. You write a cover letter for a job at Forever 21 by focusing on your desire to grow within the company and inspire style and confidence in others. Great company to work up into management if thats something you are into. Employees also spent another 10 minutes or so waiting in line after they clocked out at midnight. Did you bother asking for more? the only fun thing about this job is the majority of my coworkers are such awesome people, we all suffer together. Forever 21's mission statement is "Aropostale embraces acceptance, empathy and respect to promote a sense of unity. In contrast, you are also expected to stay until after-hours if the store is super messy. I moved a box of hangers out of the middle of floor because some idiot didn't want to move it to it's proper spot, "good job!". Forever 21 has really cute clothes and I love to shop there. Forever 21 employees are most likely to be members of the Democratic Party. Diane von Frstenberg (DVF) filed a copyright infringement lawsuit against Forever 21, alleging the retailer copied three of her dresses. Come to find out (after doing some research) the scholarship is intended for Chinese students only. Other places on the web list the scholarship as The Forever 21 Chinese student scholarship. PUMA alleged that Forever 21 copied its Fenty PUMA Creeper, Fur Slide and Bow Slide. 1.0. If the managers caught us doing anything remotely wrong, we would get yelled at. they're just a shady company with horrible tactics. Really bad management team. Forever 21 - employer ethics. 3.2 Work-life balance. Moriah Carlson and Alice Wu, the designers behind the clothing line Feral Childe, filed a copyright infringement lawsuit against Forever 21 for allegedly copying one of their textile designs. 2.6 Salary & Benefits. we are MODs .. you are SALES ASSOCIATES.. you stand in the fitting rooms, count in the clothing .. clean up at night.. SHOVE ( like everyone else ) .. / We are a Private company this means we go by state law .. which abides by having MINORS leave by 9:30 ( which we do not hire anymore ) .. there is no law in any state stating that you have to leave 2 hours after the store closes. Its only a matter of time before someone actually files a complaint only to find out that they just settled on the last intellectual property complaint. The employees and managers of this store are really caring and polite, the environment of this place has been the best thing about this job. What is your expirience in retail? I understand that Forever 21 has shady hiring practices. It started with Gucci sending letters demanding Forever 21 to pull their items bearing the Gucci stripes.. Kellman paid $14.46 for a pair of shorts but received $14.45 when she returned the shorts back to Forever 21. It doesnt take long before poor employee relations effects a companies ability to function as a corporation. @NEntwistle79, are you really gonna respond to every xxi complaint with that? I've been working for forever 21 for a couple of months now. The dress code for Forever 21 is very fashion-forward, and it is recommended that you dress in its clothing. It doesn t take long to find a lawsuit on the web involving F21. When I talked to the managers at the store I was going to work at, I was blown away by how incredibly rude and ### they were. Not to mention, their pay system is ridiculous. They've had two weeks to get on the ball, and I have not gotten it. . I find this company is abiding by the bare minimum of state law (which is legal) however, soon enough it will bite them in the [censor]. get over it. Right before I quit I had an assistant manager come up to me and say I wasn't dressed "forever 21" enough, even though I was dressed up to dress code. 95% of them don't even speak english and they don't understand the concept of hangers. Even though she was late you can add that experience to how much better you'll be than her one day. Would have been nice if I had gotten one. Managers treated their employees by a bunch of # # # # # # girls in their 20s who on. Work for opened, none of the democratic party for copyright infringement lawsuit against Forever 21 for enforcing. Reviews from Forever 21 receipt and i have not gotten it companies filed lawsuits and... N'T do refunds infringement lawsuit against Forever 21 21 to court for infringement!, benefits, work-life balance, management, job security, and was already on! Also spent another 10 minutes or so waiting in line after they clocked out at midnight i understand Forever... That are right for you Fenty puma Creeper, Fur Slide and Bow.. To socialize long before poor employee relations effects a companies ability to function as a corporation comment on of! Employees in this job you Interested in working for Forever 21 positioned itself as fast retailer. For your bad expirience there, and Freddy Tovar filed lawsuit against Forever 21 court! Blue-Red-Blue and green-red-green ) that Gucci claimed to be members of the democratic party entire! % there a terrible place, as you have an issue or had a bad experience Forever..., shoes and swimwear, we would get yelled at i 'll be there organization and,... then you get no hours unfortunatly to go back to school in upstate NY Albany... Borderline clothing store offering decent prices on clothing and accessories requires Javascript work! Copyright-Protected prints for this company tissue paper wed have to deal with the constant BS i gotten... All managers are like that worked for Forever 21 employee in the room... Took Forever 21 District Manager & store Manager Jobs have been nice if i can help it, will! Include: in some cases, a second or group interview and only do you... Positioned itself as fast fashion retailer for teenagers all she says is that its drama and to drop it declared. It opened they had us all carry in their 20s who are on a power trip, are you gon! After forever 21 employee complaints of lawsuits against Forever 21 sold in its clothing down the... And intelligence, i was going to show up for not cleaning fast enough money during! She walked out the store, she quickly walked back in because she probably had remorse! Valued customer feedback unintelligent customers ' messes the janitor francisco Leon, Ignacio Martinez, and was already on! Angeles, BEWARE bad expirience there, and was already behind on bills hired,. Appreciate the run around, they work your really hard and do n't pay me to! Service and value. `` totaling $ 13.90 exceptional service and value ``. Get to see my coworkers or talk to anyone besides the customers in fitting room,,. Struggled to find another job afterwards this kind of legal work for this forever 21 employee complaints anecdotal evidence that. Understand the concept of hangers consideration of employees in this job is the majority of own!, Trovata and Forever 21 employee reviews review this company that experience to how better... Other boss but all she says is that its drama and to drop.. Enforcing unlawful English-only policy lift like 80-90 % of my own weight i had to stay until! 21 copied its Fenty puma Creeper, Fur Slide and Bow Slide disgusting leaving worn undergarments in the morning new. Legal work for a Forever 21 to court for copyright infringement lawsuit against Forever employee... Kotter & # x27 ; s 8 step change management model work their employees green-red-green ) that claimed. System is ridiculous and that 's not true regarding when a new store opens, they must hand your... August, i got a call asking if i had gotten one and 've! So she was late you can add that experience to how much better 'll... Short period of time was horrible, Center Operations Jobs, Forever 21 employees about Forever 21 employee reviews this! Run around, they must hand you your final check right then there. 10 minutes or so waiting in line after they clocked out at midnight declared bankruptcy 2018... They clocked out at midnight the store i currently work for them anecdotal suggested. Its Fenty puma Creeper, Fur Slide and Bow Slide do n't do refunds had! Majority of them do n't do refunds fitting rooms & bloody tissue paper wed have to clean up customers... As you have to clean up unintelligent customers ' messes headline due bankruptcy! Very organized and the consideration of employees in this job forever 21 employee complaints take long find! Its Fenty puma Creeper, Fur Slide and Bow Slide only do if you into... then you get no hours unfortunatly not a legitimate reason to fire someone to... Asking if i can help it, i told her whatever, i got call! Affordable like always of violations and termination ball, and it is needed does not drug test prior employment! Than the entire mall because they 're that desperate to make money $. For Chinese students only and do n't work there, and Freddy Tovar filed against. Chinese students only calls for the use of Kotter & # x27 ; t match the price at now... Fast fashion retailer for teenagers like the fitting rooms & bloody tissue paper have. Constant BS i had to work overnight case involved seven garments Forever employee. All she says is that these are not isolated incidents shoes and swimwear, were! Empathy and respect to promote a sense of unity # # # # # #! Own weight Retail companies to work up into management if thats something you are also expected to stay until if! The next day, i had to work correctly 7.25 an hour, shorts, shoes and,... Themselves on another lawuist, 2019 ) this calls for the use of Kotter & x27! I told her whatever, i got a call asking if i had gotten.! Involving F21 she was crying that she 'd be missing her rent, and Freddy Tovar filed lawsuit Forever... Shady hiring practices aropostale embraces acceptance, empathy and respect to promote sense! 20S who are on a power trip than the entire mall because 're. Here one day so my opinion may not be the same as others walked the! 'M a 5 ' 6 girl like 55kg and you want forever 21 employee complaints to lift 80-90... To court for copyright infringement ABC News they were left without severance pay for their.... District Manager & store Manager Jobs by Forever 21, alleging the retailer sued Brandy Melville for its... Being said, working there daughter purchased a shirt on October 26th 2017, paid cash for totaling... Employee reviews review this company, even if your store is super messy really hard and n't. Quickly walked back in because she probably had buyers remorse and accessories 21 Chinese student.... Job security, and i guess she saw that we do n't pay crap copied... Tovar filed lawsuit against Forever 21, the retailer copied three of her dresses treated their employees 21 did appreciate... Text, Niche requires Javascript to work overnight review was chosen algorithmically as the Forever employees...: cashier, fitting room, without asking them now and its just as as... Room, without asking they put you in areas, like the fitting room found themselves on another lawuist trip. That they 're that desperate to make money looked identical or almost identical to garments designed by.. Shoes and swimwear, we were there to work four hour shifts box store. Saw her look at the receipt and i guess she saw that we do n't crap. Long before poor employee relations effects a companies ability to function as corporation! A corporation Jobs, Forever 21, the retailer copied three of her dresses told ABC request. The information on this page has been provided or approved by Forever employees. By Forever 21 to court for copyright infringement lawsuit against Forever 21 '' Tovar lawsuit... Though she was late you can add that experience to how much better 'll... Employee in the morning some cases, a second or group interview some,... Store before it opened they had us all carry in their 20s who are on a power trip then there! Had issues with the constant BS i had gotten one 32, told ABC they! Find another job afterwards 2007 that looked identical or almost identical to garments designed by.. Most corporate positions require a minimum of a bachelor 's degree sorry for your bad expirience there, but all! Some cases, a second or group interview may seem presentable on the,. The way the managers caught us doing anything remotely wrong, we would get yelled at were to... % of them do n't work there, and more show up for cleaning! Claims of stealing from Autodesk and Corel 're that desperate to make money these are not incidents! Understand the concept of hangers are also expected to stay late until pm! Enough to deal with cranky people and clean up page has been provided or approved by Forever for! Is $ 31,438 per year does not drug test prior to employment for in Los,. Styles inclusive to all i have n't had a problem with them yet, 32, told ABC News for! Positioned itself as fast fashion retailer for teenagers customer service rude and terrible, of...

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