I have a 2012 SRX and we are afraid to drive the vehicle at night because the headlights are so dim. Hey everyone so I bought my wife a 2014 luxury srx I noticed after first drive at night the lights were so dim so I bought the ultra visions H11s just a ever so slight brightness. The problem as I understand is with the reflectors behind the bulbs. And the run around is awful. Do not have dims at all now. Issue not fixed. On three (3) separate times while driving in the rain the wife and I could see nearly nothing. I havent received a notice but I do own a 2011 with this problem. Just now got the check last week on Jan 4th. drug injury lawsuits and product liability lawsuits. They said that owners would have to pay the appox $1500 $2000 and then be reimbursed by Cadillac. I am so scared to drive my car at night, I plan everything around it. Karen pensyl Just crazy! Our high end Cadillac SRX headlights offer up stress-free plug and play installation . You must contact the I still have 5 years to pay on this car! Now the stress of paying off my credit card for a cost I thought was going to be reimbursed is mounting. Im hoping to buy a 2025 Cadillac Lyriq. For more information, please contact us at 1-888-333-3281. I get the levels of trim but to fake HIDs as to look the same as real upper trim levels HIDs seems like a lot more working harder not smarter! We hav the same issue with our 2012 Cadillacs SRX. The repairs must have. Service: (253) 321-5771 . Skip to main content; Skip to Action Bar; Sales: (253) 826-7396 . What a Difference. I have even had to have my RV done for the same problem. I have been denied reimbursement for this expense. We are having the same problem with our 2015, purchased in 2018. According to the 2016 Cadillac SRX class action lawsuit, the exterior housing unit seals allegedly wear out and allow moisture to damage the internal components. This isnt the first time Cadillac Society has reported on issues related to headlight assemblies in the second-generation Cadillac SRX. They then gave us an e-mail address to write to and a claim number. 2014-09-19. They will rather we drive in the dark and wreck our car than to fix the problem. FOR ROADSIDE ASSISTANCE. January 17, 2022, 2:29 pm. I thought my eyes was getting bad Im force to ride to work with high beams on. I just bought a 2014 srx and the headlights went dim after a couple months. These efforts have been called entirely inadequate in fixing the problem or even alerting the vast majority of Cadillac SRX drivers to the issue. In conclusion, the Cadillac SRX headlight reimbursement deadline is December 31. So much so, that I avoided driving anywhere in it after dark. Ronald Worst Issues. Subscribe to Cadillac Society for more Cadillac SRX news, Cadillac lawsuit news, and around-the-clock Cadillac news coverage. Had to stop driving at night. I was then told that there was another part needed at a an additional cost of almost $400 which, of course, is on back order with no eta and since the deadline has now past, am not sure that it will be reimbursed even though I have shown my due diligence at every step. . It rained again all last week and the bulb went out again! CarComplaints.com is an online automotive complaint resource that uses graphs to show automotive defect patterns, based on complaint data submitted by visitors to the site. It was unfair to cover some SRXs for 10 years and the rest of us for less or not at all. Please contact me I just purchased the srx 2015 and pushed the low do not work the dealer wants 1600 to repair I do t have that extra money for this, Please add me to the list for bad headlights. Many owners of the second-generation Cadillac SRX continue to struggle with the performance of their vehicles headlights. I called the Cadillac dealer and was told its $1200 to replace the bulbs and that it will definitely make a difference. Terrible car and terrible service. I am wondering why its not a recall. The Cadillac SRX Headlight Defect Class Action Lawsuit is Truesdell v. General Motors LLC, Case No. File complaints with the NHTSA, Cadillac and GM. Reimbursement requests must be postmarked by March 31, 2020. LEDs are modern and the headlights bright. I relayed this to the number on the letter and was told to get a RMA showing that I had tried in good faith to have this serviced with the allotted time. Call it a $1600 loss? Cant use your vehicle after dark or in the rain!!! How do I join this Class Action suit? Terms and Conditions. Cant see without lights on bright at night. Cadillac Society exists to unite Cadillac owners, enthusiasts and fans from around the world by being the one-stop destination for Cadillac news and Cadillac forums. Called today to get an estimate to fix. Used Cadillac SRX. I received the letter from my dealer and made the deadline. I have been a faithful GM customer mostly Cadillac and with this experience they have opened my eyes to other luxury cars. Funny how they really dont fix the problem they created. My wife and I cant even drive at night unless we use the high beams. Buy aftermarket. Craig Sharpe The information on this page is for reference only. How do I join this class action lawsuit for Cadillac SRX headlights. It was so dangerous to drive my vehicle at night due to almost no light coming from the headlights that I had them replaced and filed a reimbursement form and Miguel at Cadillac called me today to deny my reimbursement of $1,858 because my VIN was not on the list. October 30, 2022, 10:15 pm. Install | Remove | Adjust 2010 2011 2012 2013 2014 2015 2016 Cadillac SRX headlights bulbs w/ H11 LED replacement upgrade for low beam position, which will e. if (!window.mc4wp) { The driving . If anyone has info on whats the best easiest fixing of this problem please send me a link or reply Id greatly appreciate it!!! Warning to anyone do not purchase from Cavendar. This field is for validation purposes and should be left unchanged. he inherited when his mother passed away. Its a 2014 SRX. The moisture damages the assemblies internal components, and causes the headlights to malfunction and/or fail because it corrodes the lamp assembly components and/or because it causes electrical shorts., The complaint makes a further allegation, also upon information and belief. It claims that the vents that allow air flow to maintain pressure and prevent the lenses from cracking increase the tendency for water to accumulate and condense in the housing units. The complaints are organized into groups with data published by vehicle, vehicle component, and specific problem. January 15, 2022, 4:16 pm, Owe dont drive our 2014 after dark because of this. Just so you know Insane !! Cadillac told me it was not a safety concern. Called Cadillac Dealership said they would charge 2097.15 to repair both headlight assembly. Cadillac dealer wanted $1200.00 to replace the defective headlights. November 18, 2021, 9:07 am. Glad I had it in my bank to get the headlights being this pandemic had hurt my pockets EXTREMELY being a cosmetologist. By submitting your comment and contact information, you agree to receive marketing emails from Top Class Actions regarding this and/or similar lawsuits or settlements, and/or to be contacted by an attorney or law firm to discuss the details of your potential case at no charge to you if you qualify. However, the class action also alleges GM uses the same defective headlights, seals and components as replacement parts, and those parts continue to fail. Ive had my head lights replaced 3 times in my 2011 SRX since owning it in 2014. My car is very dangerous to drive at night. I live in Texas and was unfortunate to purchase the SRX and not told about the issue. Dawn Click Accept if you consent. Add me I had to replace mine so i didnt get killed and filed a complaint. They said that since we didnt respond to Cadillacs window of opportunity date we were disqualified from any help. . 4.8 of 5. Filter. SubscribetoCadillac Societyfor moreCadillac SRX news, Cadillac lawsuit news, and around-the-clock Cadillac news coverage. And now with COVID not working. Our headlights are just as important as a seatbelt! I have a 2016 SRX and my headlights are very dim. As we mentioned, each model year featured something new or upgraded that the prior year's model didn't have; in 2009 Cadillac added the Adaptive Remote Start to the SRX line. I hope everyone affected by this will follow. Exactly! I am not new to working on cars but new to the SRX. Who can you trust?? 17. low beams very dim in the 2012 SRX. I own a 2011 with the problem. Consumer Report wrote that the Cadillac XT5 is the most reliable crossover in class. Deadline was in April of 2020 when the world shut down. What a joke! If you are the owner or lessee of a 2010-2015 Cadillac SRX, you may be eligible for reimbursement of out-of-pocket expenses incurred for headlight repairs or replacements. I even had the bulbs upgraded because when they are on they are so dim I have to use brights. I am with you as soon as I can get another car it will not be a GM. Anita EdDietrich. A list of open investigations and This referred to 2010-2015. I dont ha e another 2100 lying around. Why should I have to pay up front and May be reimbursed. Replacement Driver and Passenger Side Headlights, With bulb (s), Halogen, Clear Lens. Learn more about the cookies we use. How do I join this?? once you have us as a customer we are yours to lose.. consider that. When we purchased these luxury cars at a high inflated price I feel that should include lights. Headlamps Reimbursement 1-888-305-1605 CadillacSRXHeadlightMatter@noticeadministrator.com After being on hold for 30 minutes, I was told my reimbursement was approved and should go out in the next batch which should be inOctober Reply Guillermo Wallace September 19, 2021, 7:08 pm I am having the same issue with my 2015 SRX. Now keep in mind I did not pay the dealer and paid the body shop in cash and had a receipt. Im in Florida and own two 2012 Srxs with headlights issue and drain hoses causing the trunk release to short out. Sort by Recommended. I have owned 3 Cadillacs but never again. I brought it to the attention of the service supervisor when I was getting service. I have a 2014 SRX. Thats only fair since they dont care ANYTHING ABOUT people that drive THEIR CARS nor the lives of others on the road! why doesnt everyone count and those 2 states use their lights less than most states having daylight longer?? 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