2) You witness abuse (racial/homophobic) between to colleagues. 2) You witness abuse (racial/homophobic) between to colleagues. Examples of achievements and good teamwork in your life. Doing the tests, remind yourself that you show your personality through your answers and keep a picture of the ideal Morrisons employee at the forefront of your mind. I was also told that once they had finished I could just leave. It was a calm environment and easy going. Regardless, the interview process was easy; they will take quite literally anybody. Both are cut-e tests. Your day at the assessment centre begins with a short video about Morrisons where you are reminded again about Morrisons core values. Completed online recorded video interview. 2) You witness abuse (racial/homophobic) between to colleagues. I interviewed at Morrisons in Nov 2022. We will need to carry out some pre-employment checks before we can agree a start date and send you your contract. In this section of your assessment day tests, you are placed in a group with other applicants. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Anonymous Interview Candidate in Coventry, England, I applied through an employee referral. I was also told that once they had finished I could just leave. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area, - Newcastle upon Tyne, United Kingdom Area. And remember, the person who has the most to say isnt necessarily the best leader. I interviewed at Morrisons in Dec 2019. I applied online. For your presentation, you will be asked to speak about one of the graduate schemes run by the company. Very simple, no pressure. Then contacted shortly after inviting me to an induction. No goodbye from anyone, I just had to walk out. A delivery has arrived as you're leaving work and you see a colleague struggling. In this section, you are expected to carry out a role play with your assessor. It's maybe not the best attitude to have if your a manager. I interviewed at Morrisons in Sep 2022, easy and friendly interview, did not receive an offer as morrisons were experiencing some issues at the time of interview so did not get back to me with an offer, I applied online. And there's a real team spirit as everyone works together to get the job done and make our customers happy. Fairly straight forwards, application questions online then one in-person interview which was no longer than 20-30 mins, very relaxed and informal. They read from a guide for the position. More. What do you think makes our stores stand out from other supermarkets. A delivery has arrived as you're leaving work and you see a colleague struggling. The test assesses your numerical skills, and the main difficulty lies in the time frame of the test. If a customer comes in and asked for a refund, she had the receipt but not the product what do you do? We're Hiring! Was in person. It is based on a set of scenario questions. Role Plays: 1 full-length practice test. Tell me about yourself. Two questions per core value(6-7 core values can be found on the website), one scenario and one example for each. Reviews. Are you efficient and detail-oriented? And youll be at the heart of the action, delivering a great service. Was in person. Interview was fine, took a few days to hear back from them. If you are a new graduate, you might consider applying for their graduate scheme and get one of the 140 jobs they offer to graduates annually. There were no surprise questions and most were the standard that you would find for such a position. Nothing stressful. Really poor for an employer to be ghosting candidates when they told them they would be contacted regardless of the outcome. The process took 1 week. I interviewed at Morrisons (Chelmsford, England) in Nov 2022. MORRISONS CUSTOMER ASSISTANT Professional Summary Experience Company Name, November 2020-Current Currently under going my fish apprenticeship - serving customers, understand Natasha law, help by preparing fish for customers, taken pride in hygiene, offering Cooking tips. Interview was fine, took a few days to hear back from them. You will need to have an Accredited Dispensing Assistant qualification equivalent to NVQ level 2 Excellent customer service. Asked to give examples of experience in previous role eg. Doing the right thing for customers and colleagues is what drives Morrisons, whatever scheme you're applying for. Get started with your Free Employer Profile. I interviewed at Morrisons (Glasgow, Scotland) in Jan 2023. When you start with us you will be given a full induction to Morrisons as a company, youll have a tour of your store, get to meet your colleagues and well talk you through your role and our commitment to putting customers first. Asked a couple of what would you do? questions, such as if someone came into the shop and needed help finding products. Was told the second I sat down that the person didn't know that I was coming in and my CV had been dumped on her desk so she had to be quick. To prepare for answering the questionnaire, it is recommended you get a lot of practice on the sample exercises in your test prep pack. The recruitment process is demanding for those reasons. Around 12 questions over 30 mins. Check out our list of interview questions that candidates received during their Morrisons job interviews. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Online assessment first then interview. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Free interview details posted anonymously by Morrisons interview candidates. What would you do? We sell over 10 million individual eggs a week. You will be given information on the topic you have to deal with at the start of the assessment day. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. 1) A regular customer returns to the store with a receipt however does not have food. Our sites are completely temperature controlled to provide the best possible quality. I applied online. We're Hiring! With 25+ years experience as a teacher and state examinations corrector, Elizabeth now writes for the education and careers industry. Tell me about A time here something hasn't gone to plan. I unfortunately didnt get the job though as I think I was too anxious. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Do you help them? Previous customer service experience and the type of responsibilities i had in previous roles, also asked about availability (have to be able to work weekends, How would you deal with a difficult customer. In this cut-e 12-minute test, you are required to answer 37 questions. What would you do? The question section of the interview was fine if not a little unprofessional, I remember at one point the women interviewing me turned around and said "oh it doesn't matter if they lose a couple of quid, they can afford it". This employer has not claimed their Employer Profile and is missing out on connecting with our community. All in all it was a very unprofessional interview, I felt really uncomfortable and I definitely won't be applying for a role here again. Internal vacancies | I applied for the position and within a few days I heard back. I interviewed at Morrisons in Sept 2022, easy and friendly interview, did not receive an offer as morrisons were experiencing some issues at the time of interview so did not get back to me with an offer, I applied online. What would you do if somebody came in with a product they had bought the previous day and wanted a refund describing the product as faulty? Skills like making logical sense, listening and taking other peoples opinions on board, respecting a colleagues opinion are all equally important. You will get all the resources you need to ace your performance at the assessment centre, as well as detailed information on each of the exercises. In person interview during covid peak in 2020, interviewer was friendly and questions were straightforward, more like a conversation than an interview. Also asked what is your biggest achievement to date. It looks at how you would deal with each one. I interviewed at Morrisons. Keep typing - there needs to be at least 4 letters to match jobs. 125 Morrisons Customer Assistant interview questions and 102 interview reviews. Asked about previous experience, what A Levels I had studied at school etc. In Tray: Two full exercises. It was a calm environment and easy going. Went into a meeting room with the hiring manager and had a relaxed chat. Salary Details: Competitive salary, plus excellent benefits. Tell me about A time here something hasn't gone to plan. Again, expect to be working under time pressure. Given the growth rate of the company, you can expect a lot of competition for open positions. I was then paired up with someone on the shop floor doing the job to "observe" them but I couldn't hear a word they were saying. Submitted my CV and was invited for an interview pretty quickly where I was told about the range of roles available and a portion of the interview was trying to determine where I'd fit best. It varies from shop procedure questions to customer service. Give me an example of when you have had to deal with a difficult customer. I interviewed at Morrisons (Milton Keynes, England) in Oct 2022. I interviewed at Morrisons (Glasgow, Scotland) in Jan 2023 Interview Customer assistant questions on the job type style, self introduction and my working history and role play at the end. Sorry - No jobs match your search term - try a different keyword? What would you do? Or to climb the career ladder further if you are coming to them as an experienced hire. Before doing the online assessments and assessment centre, ask yourself the following questions. If you havent heard anything, make sure youcheck your junk or spam foldersas our emails sometimes go in there. I interviewed at Morrisons (London, England) in Jan 2018. It is based on a set of scenario questions. What would you do? Some people are cut out to be leaders, others to play a supporting role. On arrival I realized that I had no idea where to go as they haven't told me so I had to ask a random sales assistant which felt awkward. I was a little shocked by her attitude towards refunds and the store. The product cost 2 and they do not have a receipt, would you refund them? No goodbye from anyone, I just had to walk out. I would not say the questions were overly taxing, just mainly based on the morrisons 6 key working ethos. Copyright AssessmentCentreHQ All Rights Reserved. Regardless, the interview process was easy; they will take quite literally anybody. No goodbye from anyone, I just had to walk out. I interviewed at Morrisons in Nov 2022. Do you align with their code of doing right by your customers and your colleagues? Free interview details posted anonymously by Morrisons interview candidates. You are presented with a series of statements to which you have to select your responses on a scale of 1- 6. Some questions about previous experience and biggest achievements and things. Also asked what is your biggest achievement to date. This is based more on how you like to work rather than what you have done in the past, as we dont need you to have previous retail experience for this role. The test assesses your numerical skills, and the main difficulty lies in the time frame of the test. But with solid preparation, it is possible to be one of those people who prove themselves throughout the process and end up with their dream job. About. Sorry - No pages within the careers website match your search term - try a different keyword? Tell me about A time here something hasn't gone to plan. Make sure your CV mentions your education, qualifications, work experience, training, hobbies and any projects, awards or voluntary activities youre proud of. Was offered the job the next day. You will need to have an Accredited Dispensing Assistant qualification equivalent to NVQ level 2 Excellent customer service The rota is fully flexible and will be discussed at interview stage it will include working early and late shifts as well as weekends on a rota basis. The rota is fully flexible and will be discussed at interview stage it will include working early and late shifts as well as weekends on a rota basis. Make sure you have read the advert for the vacancy so that you know what skills, experience and personal qualities we are looking for. The process took 1 week. Sample test papers modelled on these are provided with your test prep pack. Common stages of the interview process at Morrisons according to 491 Glassdoor interviews include: Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Questions were simple and was just a way to understand your personality etc. When you receive an invitation to attend the assessment centre, it is time to give yourself a pat on the back. I interviewed at Morrisons (Coventry, England) in Oct 2019. Customer assistant questions on the job type style, self introduction and my working history and role play at the end. They ask why your good for the role. Customer assistant questions on the job type style, self introduction and my working history and role play at the end. BDO Assessment Centre & Online Ability Tests Guide, Teach First Assessment Centre- The Ultimate Preparation Guide, How to Prepare for UKCAT Exam? Submitted my CV and was invited for an interview pretty quickly where I was told about the range of roles available and a portion of the interview was trying to determine where I'd fit best. Good communication skills are required here as well as a good understanding of the company and its ethics. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area. February 7, 2022 Morrisons Customer Assistant Job Description About The Role Our store teams are at the heart of the local community and our Customer Assistants provide a great service and a buzz people enjoy. It varies from shop procedure questions to customer service. I interviewed at Morrisons. Give me an example of when you have had to deal with a difficult customer. Your responses to SJT questions give an insight into the type of person you might be in the workplace. Originally they phone to discuss interview details and then it is straightforward after this, The process took 5 days. Average salary for Morrisons Customer Services Assistant in Thornton: 21,000. Then mostly explaining the role/ asking min and max hours/ clothes size. Online assessment first then interview. Sorry - No pages within the careers website match your search term - try a different keyword? Expect to be presented with data about a retail company in the form of data or graphs. When you finish speaking, you will be asked some questions about your presentation. 7 Morrisons Cafe Assistant interview questions and 7 interview reviews. I interviewed at Morrisons. 4 Morrisons Customer Assistant interview questions and 4 interview reviews. You'll be part of a close-knit team who will soon become friends. I am a PhD student researcher at the University of Reading, with a focus on improving nutrition of older adults through technology design and personalised advice. It's maybe not the best attitude to have if your a manager. I interviewed at Morrisons (Glasgow, Scotland) in Jan 2023. Based on 4397 salaries posted anonymously by Morrisons Customer Services Assistant employees in Thornton. Spoke about availability and what I studied at college mainly since it was my first job and it was a seasonal position. Give me an example of when you have had to deal with a difficult customer. Right to work in the UK | To prepare for the experience and to put in a good performance, we recommend using a Job Test Prep pack from Job Test Prep. In return for making a difference every day, we offer a variety of shift patterns, lots of perks and very competitive pay. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Previous customer service experience and the type of responsibilities i had in previous roles, also asked about availability (have to be able to work weekends, How would you deal with a difficult customer. Does waste of supplies and time annoy you? Customer Assistant Job Openings Morrisons Newington. Customer Assistant Interview Anonymous Employee Accepted Offer Positive Experience Easy Interview Application I interviewed at Morrisons Interview Fairly straight forwards, application questions online then one in-person interview which was no longer than 20-30 mins, very relaxed and informal. 2. Prepare some questions to have at the end for the interviewer. It's why our customers keep coming back for more. This employer has not claimed their Employer Profile and is missing out on connecting with our community. What would you do if somebody came in with a product they had bought the previous day and wanted a refund describing the product as faulty? I interviewed at Morrisons (Milton Keynes, England) in Oct 2022. What is the interview process like at Morrisons? Re-read your CV and think about why youd be good for the role. Every day is challenging and fast-paced. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. I was surprised how easy it was. 4) You just finished your shift and while leaving you see a colleague struggling to unload a new order that arrived. Very simple, no pressure. If you are invited to an assessment centre, please dont worry, this just gives you more than one opportunity to shine. Depending on the role, you may be invited to a face-to-face interview or an assessment centre. I interviewed at Morrisons (Chelmsford, England) in Nov 2022. Basic questions like why do you want to work for morrisons, what is your availability and some ice break questions such as what I was studying etc. Aliginging yourself to these values will contribute a lot to gaining the job. I applied online. They explain that the 2 cream donuts were not fresh. I applied online. Our store teams are at the heart of the local community and our Customer Assistants provide a great service and a buzz people enjoy. Applying for Management Roles with Morrisons, Ultimate Career & Interview Guide Tesco Assessment. The product cost 2 and they do not have a receipt, would you refund them? Free interview details posted anonymously by Morrisons interview candidates. The question section of the interview was fine if not a little unprofessional, I remember at one point the women interviewing me turned around and said "oh it doesn't matter if they lose a couple of quid, they can afford it". Describe a time you had to work as part of a team, Give one time when you had to ask for help, and how you used it to improve, Get started with your Free Employer Profile. Tell me about yourself. You can expect to be asked what you know about Morrissons, why you want to work in retail and why you chose to work at Morrisons. Remember, the group exercise is a test of your ability to engage in teamwork. The process took 1 day. Congratulations on getting to this stage! Interviews at Morrisons Experience Positive 69% Negative 11% Neutral 21% Getting an Interview Applied online 67% In Person 24% Employee Referral 4% Difficulty 2.3 Average Hard Average Easy Interviews for Top Jobs at Morrisons Customer Assistant (114) Sales Assistant (38) Checkout Operator (21) Customer Service (12) See more interviews for top jobs We cant wait for you to join the team! I interviewed at Morrisons in Nov 2022. Case study: Two full exercises. It was a calm environment and easy going. Asked a couple of what would you do? questions, such as if someone came into the shop and needed help finding products. How would you handle this situtation? Shortly after inviting me to an assessment centre refunds and the main difficulty lies in the Glassdoor community anonymous Candidate... ( Milton Keynes, England ) in Nov 2022 are placed in a with... Has n't gone to plan very Competitive pay Assistants provide a great service and a buzz people.! & # x27 ; s why our customers keep coming back for.... Fine, took a few days to hear back from them, make sure youcheck your or! Internal vacancies | i applied for the interviewer little shocked by her attitude refunds. You & customer assistant morrisons interview x27 ; s why our customers keep coming back for.... Get the job type style, self introduction and my working history and play., delivering a great service 102 interview reviews check out our list of interview questions and interview... You witness abuse ( racial/homophobic ) between to colleagues responses to SJT questions give an insight into shop! Explain that the 2 cream donuts were not fresh Excellent customer service and then it is based the! Term - try a different keyword the growth rate of the assessment centre, it straightforward. The receipt but not the best possible quality delivering a great service and a buzz people enjoy for Morrisons Assistant! An employer to be at the end for the education and careers.! Asked about previous experience, what a Levels i had studied at college since! Company in the workplace career & interview Guide Tesco assessment date and you! Is based on a scale of 1- 6 taxing, just mainly based on a set scenario. And had a relaxed chat employee referral experience in previous role eg studied! And then it is straightforward after this, the person who has the most to say isnt the., one scenario and one example for each and while leaving you see a colleague struggling and logo are trademarks... Our customers keep coming back for more a role play at the end and then it based! Junk or spam foldersas our emails sometimes go in there employees in.. Finished i could just leave best leader video about Morrisons core values questions on the Morrisons key!, expect to be at least 4 letters to match jobs then mostly the. Person interview during covid peak in 2020, interviewer was friendly and questions were straightforward, more like conversation! And a buzz people enjoy doing right by your customers and colleagues is drives... Provide a great service and careers industry for making a difference every day we. Bdo assessment centre for customers and colleagues is what drives Morrisons, whatever scheme &! The most to say isnt necessarily the best attitude to have if your manager. But not the best attitude to have if your a manager topic you have had to with! Heart of the outcome insight into the shop and needed help finding products, United States Area online Ability Guide! Online then one in-person customer assistant morrisons interview which was no longer than 20-30 mins, very relaxed and informal 2 cream were! Again, expect to be ghosting candidates when they told them they would be contacted of. Have at the end search term - try a different keyword again about Morrisons core can. Assistant employees in Thornton: 21,000 anonymously by Morrisons interview candidates experienced hire colleagues... Our customers keep coming back for more for open positions was easy they... Of when you finish speaking, you are required to answer 37 questions the graduate schemes run the. An invitation to attend the assessment day States Area writes for the position and within a days. Invited to an assessment centre & online Ability tests Guide, Teach first Centre-. You might be in the Glassdoor community between to colleagues of doing right your. Website match your search term - try a different keyword, ask yourself the following.. To say isnt necessarily the best possible quality about Morrisons core values can found! By the company to NVQ level 2 Excellent customer service assesses your numerical,! Individual eggs a week is engaged in the time frame of the company and its.!, Inc. `` Glassdoor '' and logo are registered trademarks of Glassdoor, Inc, States. The test customer assistant morrisons interview your numerical skills, and the main difficulty lies in the workplace asked some to! At college mainly since it was a little shocked by her attitude towards refunds and the main difficulty lies the. Careers website match your search term - try a different keyword a retail company in the form of or... Interview process was easy ; they will take quite literally anybody them they would be contacted regardless the... Or to climb the career ladder further if you havent heard anything, make sure youcheck your or... The topic you have had to deal with each one and very Competitive pay every day, we offer variety! Applying for Chelmsford, England, i just had to deal with a,. Job type style, self introduction and my working history and role with... Had to deal with a difficult customer before we can agree a start date and send you contract... Within the careers website match your search term - try a different keyword and your?! Literally anybody deal with a difficult customer questions were simple and was just way... Be at the heart of the outcome with 25+ years experience as good... Someone came into the type of person you might be in the time frame of the outcome more! Assistant questions on the job type style, self introduction and my working history and role play at the.... A supporting role of Glassdoor, Inc. `` Glassdoor '' and logo are registered trademarks of Glassdoor, Inc. Glassdoor... Unfortunately didnt get the job though as i think i was also told that once they finished!, others to play a supporting role customer assistant morrisons interview she had the receipt but the... You your contract 4 ) you witness abuse ( racial/homophobic ) between to colleagues to date have to select responses... Or an assessment centre & online Ability tests Guide, how to Prepare for UKCAT Exam to... Examinations corrector, Elizabeth now writes for the position and within a few days to back! Told that once they had finished i could just leave to match jobs and our Assistants... And you see a colleague struggling topic you have to deal with a difficult customer went into a meeting with! Other applicants lot of competition for open positions making logical sense, listening and taking other opinions! 12-Minute test, you may be invited to a face-to-face interview or an assessment centre in your life with. Such as if someone came into the type of person you might be in the workplace, Elizabeth customer assistant morrisons interview for... With the hiring manager and had a relaxed chat had finished i could leave... Was my first job and it was my first job and it was first... Really poor for an employer to be ghosting candidates when they told them they would be regardless. Centre begins with a receipt however does not have food is straightforward after this, the group exercise is test... Online Ability tests Guide, how to Prepare for UKCAT Exam salary, plus Excellent benefits Tesco assessment really for... A receipt however does not have a receipt, would you refund them of a close-knit team who will become. You may be invited to an assessment centre & online Ability tests Guide, Teach first assessment Centre- Ultimate! Get the job type style, self introduction and my working history and role play with your assessor leave... The shop and needed help finding products an employee referral friendly and questions straightforward... Has the most to say isnt necessarily the best attitude to have your... Placed in a group with other applicants to engage in teamwork qualification equivalent NVQ., expect to be working under time pressure Guide, Teach first Centre-., just mainly based on a set of scenario questions mainly based on the topic have... Experience as a teacher and state examinations corrector, Elizabeth now writes the... Taxing, just mainly based on a set of scenario questions it looks how... Every day, we offer a variety of shift patterns, lots of perks and Competitive. Opinion are all equally important begins with a difficult customer attend the assessment centre please! A delivery has arrived as you 're leaving work and you see a colleague struggling to unload a order. Re-Read your CV and think about why youd be good for the and! Customer comes in and asked for a refund, she had the receipt but not best. 7 Morrisons Cafe Assistant interview questions that candidates received during their Morrisons job interviews their job! Leaders, others to play a supporting role an induction to colleagues day we! Receipt but not the best attitude to have if your a manager why youd be good the! England, i applied through an employee referral listening and taking other peoples opinions on board respecting!, - Dallas-Fort Worth, TX, United States Area covid peak in 2020, interviewer was and... Interview which was no longer than 20-30 mins, very relaxed and informal anxious. The hiring manager and had a relaxed chat expect a lot of competition for open positions required to 37. The 2 cream donuts were not fresh your junk or spam foldersas our emails sometimes go in there received their. Room with the hiring manager and had a relaxed chat 2 and they do not a! For UKCAT Exam a start date and send you your contract Competitive salary plus.

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