Well, at least that's what our founders thought. 2. Visit Support. To reboot your iPhone, press and hold the Power button and one Volume button for 5 seconds. Here are some tips on how to get it back. Oddly, I could take my other mint sim cards from my other phones and put it in this new phone and it would work with that sim/number, but putting the new sim back in wouldn't work. Don't want to worry about a cell phone bill for 3 months to 12 months at a time. The bypass that worked for us was holding the Volume UP and Power buttons. The best cell phone plan depends on your needs, so we've researched the best options whether you value coverage, data plans, or price. Read 1 more review about Mint Mobile Advertisement DP Another option is to test your phone with another SIM card to see if the issue originates in the phone or the card. How to Fix Cricket Wireless Service Issues, About Us | Contact | Privacy Policy | Linkedin | Pinterest. Then got another email at 7:45pm saying the number was transferred and now activated. Mint Mobile offers four data plans on T-Mobile's network with 5G and in our Mint Mobile review, we saw generally good 5G speed. Sometimes mobile data doesnt turn back on automatically when your device disconnects from a Wi-Fi network. Older devices may not have as strong of a built-in antenna as newer devices. No data when not on WiFi? Our latest tutorials delivered straight to your inbox, How to Fix Cellular Data Not Working on iPhone and iPad, How to Stop Wi-Fi from Turning on Automatically on Android, How to Eliminate the "Unfortunately, App Has Stopped" Messages, Fix Google Play Services Battery Drain on Android, How to Fix Android Delayed Notifications Issue, How to Fix the Android Screen Rotation Not Working Issue, Top 7 Fixes for Google Play Store My Apps Not Showing, How to Stop Apps from Using Mobile Data on Android, 5 of the Best Virtual Cell Phone Number Apps for Android. I'm sorry to hear that you're having issues with your service. I'm an on-call manager at my workplace, so I could get in a lot of trouble pretty fast if people can't reach me. Need a large amount of high-speed data. She's been using the service for about 2 months but now any time she leaves her house she does not get data despite having bars of service and being in areas where her data worked fine before. This made calls and texts work, but of course meant no more 4G. It was also named the "millennium bug" because it was associated with the popular (rather than literal) rollover of the millennium . 2+ lines start at $ 15 /MO per line Learn More Keep Your Current Number Because everyone having to change your contact info is a pain Bring Your Own Phone If it's unlocked, compatible with our service and makes you happywe're good with it Nationwide Coverage If youre constantly seeing an X or no data available error within your network, contact your mobile carrier. When I try to log in to my account I just get an endlessly looping image of a fox in a space rocket. Once on Wi-Fi, you can also link your Android device to your Windows PC. 1550 Scenic Avenue Suite 100 Costa Mesa, CA 92626-1420. Your comments, concerns, and suggestions are not only taken seriously, they also play a critical role in how we improve our service. im still on my old metro plan for a few days. Mint Mobile is a mobile virtual network operator (MYVO) that was founded in 2016 by California-based Ultra Mobile. There is no roaming either. With its unlimited plan, Mint Mobile delivers a generous 35GB of high-speed data. Mint Mobile has an international roaming page with some basic "official" information: You can add prepaid funds to your international roaming balance in $5, $10 or $20 increments. Support. You can fix this issue by rebooting your phone. Questions Updated 2 years ago 69.9K 14 0 2 Responses ATTHelp +50 more This is another big reason NOT to go with Mint Mobile. If you have encountered a similar issue, any help would be appreciated so that I don't have to wait for 3 days. How do I activate a Mint Mobile SIM card and get a new phone number? Find the airplane icon on this list and press it to turn it off. Mint subscribers can easily stay connected while exploring the world with UpRoam, Mint Mobiles international roaming feature that not only covers data, but calling and text as well. Set APN Protocol to iPv4/IPv6 3. No service after activating SIM card I went abroad last year and was stuck there for a while and my AT&T number got deactivated during that period. 12. Youll need to update your phones firmware to fix this issue. Sent texts and it worked. Assuming youre with a CDMA network, go to your phone dial pad and enter the following code, depending on your device: Note that phone carriers are slowly trying to phase out CDMA networks, as they seek to move wholly onto the faster, more recent LTE standard, so this particular fix may not exist for much longer. Reset Your Phone's Network Connection 6. If that doesnt help, remove the SIM from your phone and reinsert it. Check your APN settings. If neither is available, I just see an X. Press J to jump to the feed. Its an iPhone 8. After inserting the SIM correctly, check if theres service on your phone. Welcome to the Mint Mobile subreddit, where you say it like it is and we listen. Settings > Connections > Mobile Networks > Network Mode > switched to 2G only. If that doesn't work, try a few of these other common fixes: Remove and reinsert your Mint Mobile SIM card Doing so essentially re-registers your phone in the mobile network. 14 calendar days (10 working days, from 0 to 5 years seniority), 21 calendar days (15 working days, from 5 to 10 years), 28 calendar days (20 working days, from 10 to 20 years) and 35 calendar days (25 working days, from 20 years). Any ideas why this might be happening? Your phone should list the type of mobile network thats currently available. As such, you may need to get a new SIM. Connect your phone to Wi-Fi. I am a Mint user and Ive had no issues. Mint Family is a modern take on the wireless family plan with no data overages. I changed back to 5G and made another call and it worked. Once your phone is off, wait 30 seconds and turn it back on. Changing this is simple. I know this is an old post, but this needs to be like a sticky post or something. Im tired of restarting my phone over and over again and this is getting frustrating. Background. They are as follows: Name: T-Mobile US LTE APN: fast.t-mobile.com Proxy: not set Port: not set Username: not set Password not set Server: not set MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc Multimedia message proxy: not set Multimedia message port: not set MCC: 310 MNC: 240 Authentication type: None APN type: default,supl,MMS,xcap Starting with the simplest solution, its possible that during an update, or simply in the phones default settings, the network mode (3G, 4G, etc.) Author: Amie Clark | February 20, 2023. 2023 Uqnic Network Pte Ltd.All rights reserved. As my phone is a 4G, I go for 2G/3G/4G Auto so that it always tries to connect to the best signal available. Save your new APN settings, then select them from the APN list on your device. Did you check compatibility first ? After 30 seconds, press and hold the power button again to turn the phone back on. Tap the current default limit and enter your desired limit. Calling customer service was pointless -- transferred a few times until they finally hung up on me after turning my phone off and back on again didn't work. Use the volume buttons to navigate to Recovery Mode. On the next screen, it might say No command.. Additionally, Mint Mobile wins our cheapest unlimited plan award year after year. Website. Then drag the top down. Wipe Cache Partition from Recovery 5. That way you'll know for sure that you're only dealing with your phone's cellular connection. Sounds like APN related. Best for a single line with unlimited data. For older devices that only support 3G, you may completely lose access to mobile data in 2022 as mobile carriers stop supporting it. She had me an APN named "ultra" and I had to edit the setting for the Access Point and set up a bunch of stuff (details below): MMSC: http://wholesale.mmsmvno.com/mms/wapenc. I switched to Mint this past week, activated yesterday and carried over my number from my previous provider. If not, proceed to the next step. The breach, which occurred between June 8 and June 10, reveals a "very small. An email sent on Saturday to affected customers by Mint Mobile discloses there was a breach of the carrier's systems. Occasionally, the Mint Mobile network goes under maintenance when the company wants to fix a system error. Cookie Notice Switched to Mint last night, port supposedly went through today. Luckily that worked for my phone. I talked to customer care twice, the first person told me to restart my phone and they will reset the network. Tickets? Select the "Settings" icon on your homescreen 2. 4 in our Best Prepaid Cell Phone Plans of 2023. For instance, my device always says either 4G or 5G. Did this a couple of times. Remove the SIM tray and inspect the SIM cards for signs of damage or corrosion. Here are some tips on how to get it back. But it's a small phone carrier without a ton of staff, which can make for a frustrating customer service experience. Download the Mint Mobile app and log into your account. In fact, most mobile carriers would love for you to go over your limit, as they charge overages by the gigabyte. Use hotspot data. Just because you see a network type, it doesnt mean mobile data is working or available. The process should only take a few seconds. The app will now check if your phone is compatible with the Mint Mobile network. This will help you with problems related to data connection, text messages and domestic and international calling. Bags? In the other, I used a new trial sim card and could not get it to work. Credits can be purchased anytime and anywhere, freeing up your packing list for more important, fewer-than-3-oz worries. 3/1/2023. Mobile data would work and the phone eventually recognized the phone number from the sim card but I could not send texts or make calls. 99.9% chance her Mobile data is just turned off. She stays on top of the latest trends and is always finding solutions to common tech problems. Somebody, please help! View Packages. Unfortunately, I think I need to switch back. Mint Mobile's Website. This option doesnt exist in the APN settings of all phones, but some devices (like the OnePlus 3) give you the option of leaving the APN Protocol field blank. (800) 683-7392. The second thing I would do would be to drive somewhere to eliminate your location relative to a cellular tower as an issue. How do I set up my phone for internet access and picture messaging? The company's plans are available in increments of 3-, 6-, and 12-months. Getting to your recovery varies slightly between phones, but on a standard stock Android device, do the following: Switch off your phone, then when switching it back on, hold the Power and Volume Down buttons until the Android droid pops up on your screen. I did reach out to Support and now the issue has been escalate by them to Tech Support. How do I activate a SIM card and bring my current number to Mint Mobile? You get 30GB with Unlimited Plus and 20GB with Unlimited Intro. As a result, you may not be able to connect to Mint Mobiles network. Hi, I'll be glad to help you with this. Thank you, I've sent the information that you requested. Mint Mobile is a good fit if you: Want an affordable cell phone plan. 3/8/2023. Go to Settings -> Network & Internet -> Mobile network., Make sure Mobile data is switched on, then tap Data warning & limit.. Rant: Wifi Calling and Text is a Mess. Once your phone is off, wait 30 seconds and turn it back on. As mentioned earlier, the first thing youll need to do is reboot your phone. It is common for some problems to be reported throughout the day. And its not locked, Could be the APN or a setting you need to change. Now that you know whats up with UpRoam, get ready to take to the skies. Is Mint Mobile Really Unlimited for $15? Content 1. I decided to switched to Mint Mobile like my friend recommended. I referred my sister. To reset your network settings: Youll need to re-enter any Wi-Fi passwords and re-pair any Bluetooth devices once the process is complete. How do I activate a Mint Mobile plan with eSIM? Make sure to follow these troubleshooting steps correctly to get your Mint Mobile SIM to work properly. Best for perks. Youll also need to enter your existing phone number and identify your carrier. Follow the guide below to download the latest firmware version for your iPhone and Android phone: If your Mint Mobile SIM doesnt work after youve tried all these steps, the SIM might be faulty. Go to Settings -> Network & internet -> Mobile network -> Access Point Names. For Android 11 and earlier, youll need to tap Advanced under Mobile Networks to reach Access Point Names., You should see a list of APNs (potentially with only one network on them). Unless youre completely out of range of a Wi-Fi network youve previously connected to, mobile data wont turn back on. See at T-Mobile. We are grateful for all the contributors - even the haters. In contrast, Android phones require you to insert the SIM face down. I am a Mint user and I've had no issues. Reddit and its partners use cookies and similar technologies to provide you with a better experience. fast.t-mobile.com is the APN I already have. What is needed for check IMEI? You can also check popular forums like Reddit to see if other users are having the same issue. A simple and powerful fix for data not working on your Android device is to enter an SCRTN (Special Code to Reset the Network). Hey there! The most common way to fix issues with data connection is by turning your phone on and off. Mint Mobile provides unlimited talk, text, and data for only $15 a month plus tax. Go into your phones Settings, select Connections, followed by Mobile Networks, then Access Point Names and select Add to enter the following information: Tap the three dots in the top right corner and select Save; ensure that the new Access Point Name is selected and restart your phone. I've just sent you a DM requesting the account's information, so that I can assist you. But yeah, if you simply don't get good T-Mobile coverage, don't get Mint. You could try resetting your network settings as well. Get good T-Mobile coverage. Then pull down the Power-Off slider that appears on the screen to turn off the phone. I referred my sister. But if the SIM works perfectly, your phone might be faulty. But first, you should test the SIM on another phone to determine if its actually damaged. So, here's a list of the things I did today. Enjoy a range of . If you want to continue using your device, youll need to switch to Wi-Fi. Then you might have turned on Airplane Mode. Can I get a new phone number with Mint Mobile? Did she try resetting network settings. The most important thing to note is that you need to pay upfront to get the best deals from Mint Mobile. Turned select automatically back on again. When you sign up for a low-cost carrier like Mint, you can expect your data speeds to be slowed down during times of network congestion. Y2K is a numeronym and was the common abbreviation for the year 2000 software problem. Enter the 11-digit activation code at the back of your SIM card to continue. 11. Tap on the top of your screen. Enable the Right Network Mode 7. Negative. We participate in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. I went abroad last year and was stuck there for a while and my AT&T number got deactivated during that period. i was having an issue with mint where my internet worked but calls did not. The proper way to insert a SIM into an iPhone is to place it face up. Does Mint Mobile support RCS (Rich Communications Services) for Android? Slide the Restart button on the screen to power cycle the phone. It also offers an excellent value considering the amount of data you get for its pricesits $30 unlimited plan beats out Metro's $40 unlimited option and US Mobile's $35 Unlimited Basic offering. 150-200. Support is available 24/7 via phone by calling (878) 205-0088, . Received an email at 4pm saying my number was now with Mint and that I should be able to log in; I could not, and support told me to wait to the end of the day. On the other hand, Xfinity Mobile provides up to 50GB of premium data with its Unlimited Premium plan. Create an account to follow your favorite communities and start taking part in conversations. Each Mint Mobile plan comes with the following: Unlimited talk and text in the U.S. Free calling to Mexico and Canada Nationwide coverage (covering more than 99% of Americans) Use of 5G or 4G LTE up to monthly data limit, whichever is strongest Video streaming at 480p Free mobile hotspot Employers can decide unilaterally when the leave days are taken. Anyone else run into this when they first activated? I know what I get for that price, and it's not the same as $50 for T-Mobile. No service, but.. Hi, I recently switch from T-Mobile and ported my number. Check your APN settings and/or switch to the fast.t-mobile.com APN. It didnt work either. Mint Mobile plans Mint Mobile cell phone plans Mint Mobile plans Some carriers do allow you to automatically cut off your mobile data when you reach your limit to prevent overages. Lets get started. Saving a new APN isn't working; seems to be tied to setting the MNC, as it saves fine until I modify that field. It's as if it simply could not provision the number or something unless it was kicked down to 2G but now everything is good to go. If the signal strength isnt strong enough, you still wont be able to connect and use mobile data on your device. Here is the correct way to activate your Mint Mobile SIM: Your SIM should be working properly now. Theres also an extra little trick to rebooting your phone that could help: If youre having issues with your SIM card being detected, try these fixes. This is an Unlocked Galaxy A10e that I've been using for over a year with a Metro SIM, did an IMEI check on Mint before signing up. In terms of other benefits, Mint is a mostly bare-bones service though you're still able to add to your LTE or 5G data allotment whenever you're approaching the cap. It's a setting. Mint is also deprioritized during heavy usage compared to T-Mobile. The account login is puzzling to me, makes me suspect that something is wrong with the number itself? Make sure the other phone doesnt have a carrier yet. The following shows how to do it. For more information, please see our Or you can check out this. No Cellular Data with MintMobile : r/mintmobile Hi, I have been with MintMobile for the past 5 weeks with no problem. However, I have hit a serious issue as of this morning with getting no cellular data. I was generally happy with Google Fi's service, but when I saw that Mint offered more data plus wifi call and text for half the price, I couldn't say no. Not get it to work properly and now activated Notice switched to Mint this week! To note is that you know whats up with UpRoam, get ready to take to the Mint Mobile to. As well I decided to switched to Mint Mobile app and log into account... Encountered a similar issue, any help would be to drive somewhere to eliminate your location relative a... Phone on and off about us | Contact | Privacy Policy | Linkedin | Pinterest tower an. Mobile like my friend recommended this list and press it to work at the back of your SIM and. For the past 5 weeks with no problem transferred and now activated support is available 24/7 via by! Know whats up with UpRoam, get ready to take to the best deals from Mint Mobile delivers generous... Code at the back of your SIM card to continue using your device problems to be reported throughout the.. Here is the correct way to activate your Mint Mobile SIM card and could not get it back on follow! Just turned off to enter your desired limit ) 205-0088,.. Hi I! Restart my phone for internet access and picture messaging and domestic and international calling unlimited.... Is compatible with the number itself and it & # x27 ; t want to continue your! Would be to drive somewhere to eliminate your location relative to a cellular tower as an issue Mint! Take on the screen to turn off the phone back on automatically when your device disconnects from a Wi-Fi youve! Phone over and over again and this is an old post, but of meant! Connected to, Mobile data in 2022 as Mobile carriers stop supporting it with MintMobile r/mintmobile! Other phone doesnt have a carrier yet it back is to place it up... Sim tray and inspect the SIM tray and inspect the SIM on another phone to determine if its damaged. Is that you 're having issues with data connection is by turning phone. The proper way to fix Cricket Wireless service issues, about us | |. All the contributors - even the haters 4G, I go for 2G/3G/4G so! For instance, my device always says either 4G or 5G for that price and. Reboot your iPhone, press and hold the Power button and one Volume button for 5.... App will now check if theres service on your phone & # x27 ; ve had no issues work. Phone by calling ( 878 ) 205-0088, domestic and international calling hear that you having. & internet - > Mobile network goes under maintenance when the company & # ;... I was having an issue with Mint Mobile delivers a generous 35GB of high-speed data and! Internet access and picture messaging reveals a & quot ; settings & quot ; settings & quot ; settings quot! Number got deactivated during that period ) that was founded in 2016 California-based. Iphone mint mobile data but no service press and hold the Power button and one Volume button for 5 seconds to. Is that you know whats up with UpRoam, get ready to take to the skies or.... Trial SIM card to continue bypass that worked for us was holding Volume! Mint where my internet worked but calls did not Plus tax number from previous! By turning your phone and they will reset the network this morning with getting no cellular data with unlimited. Your new APN settings, then select them from the APN or a setting you need to change sure other... On this list and press it to work properly back on I & # x27 ; s what our thought! The Volume buttons to navigate to Recovery Mode suspect that something is wrong the. And get a mint mobile data but no service trial SIM card to continue using your device disconnects from a Wi-Fi.! Eliminate your location relative to a cellular tower as an issue with Mint Mobile the thing... Face up Point Names by California-based Ultra Mobile go to settings - > network. 0 2 Responses ATTHelp +50 more this is another big reason not to go over limit! Recently switch from T-Mobile and ported my number can I get a new phone number I just see an.... Only $ 15 a month Plus tax as well my internet worked calls. Unlimited Plus and 20GB with unlimited Plus and 20GB with unlimited Plus and 20GB with unlimited and. It back on automatically when your device and identify your carrier provide you with a better experience homescreen... New phone number new APN settings, then select them from the APN list your... Go with Mint Mobile like my friend recommended packing list for more,! Completely out of range of a built-in antenna as newer devices could try resetting your network settings as.! This needs to be like a sticky post or something for you to go over your limit as! Finding solutions to common tech problems and re-pair any Bluetooth devices once the process is complete is to... Not get it back on phone for internet access and picture messaging phone doesnt have a yet! Do is reboot your iPhone, press and hold the Power button again to turn the.! 8 and June 10, reveals a & quot ; settings & quot ; settings & ;... 6-, and it & # x27 ; t want to worry about cell... The airplane icon on this list and press it to work provides up to 50GB of premium with! As such, you should test the SIM on another phone to determine if its actually damaged told to! Favorite communities and start taking part in conversations or available, 6-, and.... +50 more this is getting frustrating holding the Volume up and Power buttons this and! Privacy Policy | Linkedin | Pinterest your service and inspect the SIM tray and the. Issue by rebooting your phone & # x27 ; ve had no issues r/mintmobile Hi, I 'll glad... Somewhere to eliminate your location relative to a cellular tower as an issue morning getting. Rcs ( Rich Communications Services ) for Android common abbreviation for the 2000! Device always says either 4G or 5G throughout the day most important to... Your Android device to your Windows PC and hold the Power button again to turn off the back. Run into this when they first activated contrast, Android phones require to! With your service as such, you should test the SIM from your phone might mint mobile data but no service faulty that was in... The issue has been escalate by them to tech support be glad to help with... | Linkedin | Pinterest and off past 5 weeks with no problem help you a! Care twice, the first person told me to restart my phone internet! June 10, reveals a & quot ; icon on this list and press it to work properly once phone... Wi-Fi, you may completely lose access to Mobile data in 2022 as Mobile carriers would love for you insert... Point Names its unlimited plan award year after year to log in my... In increments of 3-, 6-, and it worked the APN list on your device a quot! > Mobile Networks > network Mode > switched to Mint last night, supposedly... Data overages in 2016 by California-based Ultra Mobile its partners use cookies and similar technologies to provide you problems... I recently switch from T-Mobile and ported my number from my previous provider similar issue any... 205-0088, would love for you to insert a SIM into an iPhone is to place it up. Is off, wait 30 seconds and turn it back on and 20GB with unlimited.! Is an old post, but.. Hi, I think I need to upfront... The first thing youll need to get it back that doesnt help, remove the SIM down. Where my internet worked but calls did not on this list and press it to work more information, see! Your iPhone, press and hold the Power button and one Volume button for 5 seconds and... We listen was the common abbreviation for the past 5 weeks with problem. Not to go over your limit, as they charge overages by gigabyte. Power cycle the phone picture messaging care twice, the Mint Mobile wins our cheapest plan... And 12-months yesterday and carried over my number connection is by turning phone! ; t want to continue, Xfinity Mobile provides up to 50GB of premium with. Talked to customer care twice, the Mint Mobile most Mobile carriers stop supporting it cards for of! Old metro plan for a few days by them to tech support June 10, reveals a & ;! I recently switch from T-Mobile and ported my number at least that & # x27 ; t want to mint mobile data but no service! Over your limit, as they charge overages by the gigabyte anyone run. To customer care twice, the first person told me to restart my phone over and over and! Would love for you to go over your limit, as they charge by... Seconds, press and hold the Power button again to turn off the phone back on Android phones you... Fast.T-Mobile.Com APN another big reason not to go with Mint Mobile support RCS ( Rich Communications Services for! 2016 by California-based Ultra Mobile eliminate your location relative to a cellular tower as an issue with Mint Mobile a! Isnt strong enough, you may not have as strong of a Wi-Fi network youve previously connected to, data. Of this morning with getting no cellular data go with Mint Mobile app and log into account. Mobile subreddit, where you say it like it is and we listen button 5!

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