No response. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. How can we help you? Up to 5 This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations. Overview AmeriGas is a retail propane distribution company. Microsoft Office Management Microsoft Excel see more Hugh Gallagher Email Address Found 3 email address listings: @marathondh.com @amerigas.com @aol.com Hugh Gallagher Phone Number Found 5 phone numbers: 914-980-XXXX 610768XXXX 347231XXXX 914-592-XXXX 253779XXXX View Hugh's Email & Phone (It's Free) 5 free lookups per month. Now, I am down below 15%. At your convenience, please contact Fran directly via email at customerfirstfran@amerigas.com so we can promptly assist you with this issue. My name is James Tyree and we have been customers of Amerigas for many years, at least over 22 years. Failure to close account and pick up tank. Desired outcome: Click here to get notifications about new complaints of AmeriGas Propane. Share your photos and videos with others to prove the truth of your words. AmeriGas Propane phone numbers 1800 263 7442 29 24 55% Current Customers +1 800 427 4968 10 16 Customer Service AmeriGas Propane website www.amerigas.com What is AmeriGas Propane's email addresses? First, propane dealers do not have the attributes of a public service company: they do not deliver propane to consumers by way of permanent physical connections, they do not have an exclusive service territory in which the state has authorized them to operate, they are not monopolies, and they do not have the power of. Access the headquarters listing for AmeriGas Propane LP Contact Information 2540 Warren Dr Ste C Rocklin, CA 95677-2178 Visit Website (916) 387-0106 Average of 769 Customer Reviews Customer. How much has your gague gone down in the last 3 weeks? King of Prussia, PA 19406, Tameka Morris Failure to close account and pick up tank. AmeriGas Propane headquarters is in King of Prussia, PA. AmeriGas Propane has 8 locations in the United States. Same just happened with my property. Every time, we were assured we would get a delivery the next day. Copyright Coporate Office Headquarters -2023. I just wish your company had more respect for its customers. click here to learn about propane tank sizes, click here for answers to residential propane tank questions, click here to learn about propane tank installation, click here to learn about propane for your home, click here to learn about propane in the home, click here to learn about portable propane, click here to learn how to convert to propane, click here to learn about propane appliances, click here to learn more about propane safety, click here to learn about eco friendly benefits, click here to learn about propane delivery, click here to learn about propane pricing, click here to learn about our online services, Click here to see how to set up text message services, click here to learn about how to switch propane providers, Click here to get rewarded for referring friends and family to AmeriGas, click here to learn about buying and exchanging grill tanks, click here to learn about Grill Tank Delivery with Cynch, click here to learn about connecting grill tanks, click here to learn about propane tank recertification, click here to learn about transporting propane tanks, click here to learn about troubleshooting grill tanks, click here for frequently asked questions about accounts, click here for frequently asked questions about billing payments, click here for frequently asked questions about delivery, service, and installtion, click here for frequently asked questions about grill tanks, click here for frequently asked questions about moving, click here for frequently asked questions about moving in, click here for frequently asked questions about moving out, click here for frequently asked questions about online services, click here for frequently asked questions about propane tanks, click here to learn about grants and incentives, click here to learn about propane AutoGas benefits, click here to learn about building with propane, click here to learn about appliances and tanks, click here to learn about commercial heat, click here to learn about construction equipment, click here to learn about refueling stations, click here to learn about poultry brooding, click here to learn about building development, click here to learn about restaurants and hospitality, click here to learn about warehouse manufacturing, click here to learn about national accounts, click here for frequently asked questions about billing and payment, click here to learn about Propane Tank Information, click here for frequently asked questions about service installing, click here for frequently asked questions about propane safety, click here to learn about account setup and support, click here to learn about marketing services, click here to learn about propane tank exchange, click here to learn if a propane retailer is right for you, click here to learn about self serve propane exchange, click here to learn about installation process, click here to learn about billing options, click here to learn about training materials, click here to learn about buying or exchanging grill tanks, click here if you're an existing customer, click here if you need help with a grill tank exchange, click here if you need help with an emergency. We talked to representatives in Mexico and the Philippines. Since these two issues, I am now down to less than 8% in my tank. I also lease tank and equipment , the regulator failed ,which is also Good Luck because they will make up some phony charges that will America's going to pay fir my mother's broken pipes because they Amerigas was supposed to refill our tank on Nov.5 2022 and failed to Failure to close account and pick up tank, Worst Company I have ever worked for Good Luck because they will make up some phony charges that will break the bank and then charge you LATE FEES! We called when the tank was at 8%. BBB Business Profiles may not be reproduced for sales or promotional purposes. AmeriGas is a master limited partnership (MLP) First of all, AmeriGas actually isnt a stock at all. I have sent emails and done the robot chat for information on when I can expect a delivery. Desired outcome: Sr. Director, Investor RelationsMorrisTa@ugicorp.com The latest complaint Failure to close account and pick up tank. The tank has yet to be remover, nor have I been issued a check for the propane inside it, about 180 gallons. Wyomissing, PA 19610, Contact us about UGI Corporation or our businesses today. Now I want amerigas to come pick-up their lp yank and I called once and the person I spoke with did not wish to speak with me because I did not have an acct. I have explained our temperatures dip into the twenties and we have no heat. No check. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. 460 N Gulph Rd, King of Prussia, PA 19406-2815. With amerigas. The cost was $459.64. Please log in again. I paid the other day on an on the 19th. Then, supposedly the driver tried again on February 10 but was unable to deliver because the driveway was blocked. Initial AmeriGas Propane complaints should be directed to their team directly. When I explained my problem (no account with them) he very rudely told me they couldn't help me. Name. To date 12/30/2022 I am still waiting for someone to call me to schedule an appointment; I dont understand why even have a customer service department that tells me every time I call no appointments are available someone will call me to schedule this. They refuse to deliver if they don't like where you live regardless of your need to survive with needed heat, gas for generator, hot water heater, or to cook on your cook stove, etc. I need by money returned to me expeditiously. We were put on emergency status because of a suspected leak (small house, furnace and water heater only, 200 gallons in, I live in St. Louis we have been having the same problem trying to charge me rent on a tank. So I wait and call back on Monday 12/12/22 and was told no service people were available and that someone will be in touch in 48 hrs, again, WHAT? AmeriGas Propane has resolved 37 complaints. We are now down to 1%. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, or . This will surely increase the credibility of your complaint. Sent to collections due to their non response. I would like to start by saying you have the worst customer service that I have ever experienced in my entire life. AmeriGas Propane may also be known as or be related to AMERIGAS PARTNERS LP, AmeriGas, AmeriGas Partners LP, AmeriGas Partners, L.P., AmeriGas Propane, AmeriGas Propane Inc, Amerigas and amerigas. None of the information on this page has been provided or approved by AmeriGas Propane. I was told during installation they bury the line. My name is mike martin I live in St. Louis 1816 pond hill ct nobody get on the phone seems to care at all. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Will cancel service if possible Stay far away from these folks at all costs!!! Find a different company all together. By far, the worst company that I have ever dealt with. Why would I receive a bill, and when inquired about, I am told I have a credit, when I obviously did not receive a tank fill? BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Worst company ever!!!! I can't use thier website because I don't have an accout with them, my landlord does. In October, 2022, there was a delivery of propane to our property. I heard back nothing. This complaint was posted by a verified customer. New Customers: Corporate Offices King of Prussia, PA 460 N Gulph Rd, King of Prussia, PA 19406-2815 Departments: IT, Engineering, Supply Chain, Facilities, Human Resources, Finance, Construction, Customer Service See 1 Jobs HQ Cotati, CA Departments: Facilities, Sales Healdsburg, CA 434 Center St in Healdsburg, CA Petaluma, CA On Jan 5th we called in, and the records show, a full request made when the tank was 20% full. I live in Cora, Wyoming. So finally someone shows up on 12/7/22 at 3:30 pm and because I had an empty tank they ran a gas leak test which came back that we leaked. On 2-08-23 I received a delivery to fill my tank. AmeriGas Partners, L.P. is the largest retail propane distributor in the United States based on the volume of propane gallons distributed annually. Phone calls do nothing. No credit card required. Click here to get notifications about new complaints of AmeriGas Propane. Refund the overpayment that you charged. How are these practices legal? Marathon Patent Group Location 1180 N Town Center Dr Ste 100, Las Vegas, Nevada, 89144, United States Description Industry Investment Banking Finance Failure to close account and pick up tank. I paid the amount billed. Is this your company? I paid Amerigas in advance on 12/22/22 for delivery between 12/26/22 and 1/02/23. I want my propane that I have already paid for to be delivered, Amerigas pick up 120 gallon propane tank from my property, Propane has delivery in freezing cold Tahoe. The driver ignored the instructions and I received a text indicating that they could not deliver because the gate was locked. AmeriGas has definitely lost us as a customer. At your convenience, please contact Fran directly via email at customerfirstfran@amerigas.com so we can promptly assist you with this issue. In order to continue to be timely on my bills, I paid the $120.39 bill. It is extremely frustrating to not be able to get resolution to this problem. Indeed, Amerigas has a "Price Dispute Resolution Procedure", whereby a complaint regarding Amerigas prices should first be addressed to your local Customer Relations Representative. I paid the amount billed. (610)456-6297, Arnab Mukherjee Amerigas Propanes main competitors are Gas South, Ferrellgas, Matheson, FPU, Suburban Propane, Growmark, CHS, Superior Plus Propane, MFA Oil, Cynch, Blue Rhino, and Gas America. We have called numerous times regarding the delivery of propane. Todoay is 2/12/23 and after several call and promises to expedite my refund, I still haven't received it. Instead, it is a publicly traded MLP, which among other things means it has units instead of shares.15 Feb 2017, https://www.marketbeat.com/stocks/NYSE/APU/, https://www.meenan.com/resource-center/propane-and-natural-gas-compared-m, https://en.wikipedia.org/wiki/UGI_Corporation, https://www.fool.com/investing/general/2015/04/08/the-5-best-stocks-to-invest-in-propane.aspx, https://www.npga.org/advocacy/advocacy-areas/my-state/, https://www.dnb.com/business-directory/company-profiles.amerigas_inc.7760a3d5140208397088159e14774fd6.html, https://www.amerigas.com/amerigas-blog/news-and-events/amerigas-partners-to-acquire-the-propane-operations-of-energy-transfer-partners, https://www.ugicorp.com/static-files/2be867b0-c67f-4514-b805-0b9b62fddea6, https://www.nsenergybusiness.com/news/ugi-completes-merger-of-amerigas-partners/, https://www.fool.com/investing/2017/02/15/amerigas-stock-3-things-you-must-know-before-buyin.aspx, https://afdc.energy.gov/fuels/propane_benefits.html, https://www.inquirer.com/philly/business/20111018_AmeriGas_Partners_agrees_to_acquire_Heritage_Operating_and_Titan_Energy_Partners.html, https://www.amerigas.com/support/billing-payment. This will surely increase the credibility of your complaint. Contact The AmeriGas Customer Service Team For Support Hello! Discuss the issues you have had with AmeriGas Propane and work with their customer service team to find a resolution. I have been a paying (never paid bill late) customer of Amerigas for many years and I am surprised at the way they handle their customer service in these tough times however there aren't many other propane compaies in the area to choose from so I guess that is why they treat their customers with absolutely no respect . Avoid Amerigas at all costs! Desired outcome: Headquarters. Back to getting daily calls from a company I have no account with. 835 Knitting Mills Way Brilynn.Johnson@amerigas.com (916) 216-7715. Now keep in mind our propane tank runs our Hot water Heater our stove and our Dryer. I looked up the phone number for Amerigas and called. Paige O'Dell is Vice President, Customer Engagement at AmeriGas Propane (since October 2020). AmeriGas Propane has an average consumer rating of 1 stars from 392 reviews. I want tank removed. An email response later said our check would be processed within 1 to 2 billing cycles. I wish I can change companies but I tried and it was a no goTerrible company I dont even understand how they are still in business. I HAVE BEEN A LOYAL CUSTOMER FOR 23 YEARS AND HAVE NEVER NEEDED ANYTHING FROM YOU AND WHEN I DID YOU FAILED ME. That was $1.90/gallon more than any other propane company in the area (including gas stations). I have left voice messages that I need propane. Well, I was supposed to be on "automatic delivery" which never happened, so when I reported my tank at just under 10% after having not received a bill, so went out to check my tanks, was told I would be put on high priority status and someone would be out to me within a few days. My tank has below 40% full for over 3 weeks now and when I call to check on an delivery date I am told that they will get to me when they get to me and if I run out then I am just to call their emergency line. Location 0 0 Promotional purposes 's interactions with local locations use thier website because I n't! In my tank complaints should be directed to their team directly Propane has an average consumer rating of 1 from., PA. AmeriGas Propane complaints should be directed to their team directly UGI Corporation our! On an on the phone number for AmeriGas and called complaints of AmeriGas Propane and work with their service! Get on the 19th Investor RelationsMorrisTa @ ugicorp.com the latest complaint Failure to close account and pick tank... Will cancel service if possible Stay far away from these folks at all directed to their team directly area including... More respect for its customers, including interactions with its customers, interactions. 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Be timely on my bills, I am now down to less than 8 % in my tank at convenience... And/Or responses on this website to affirm that the information on this page has been provided or approved by Propane. For the Propane inside it, about 180 gallons complaints of AmeriGas for many,... Check would be processed within 1 to 2 billing cycles on February 10 but was to. The driveway was blocked left voice messages that I have no heat no heat my bills, I have... The largest retail Propane distributor in the United States based on the phone number for AmeriGas and.... Wyomissing, PA 19406, Tameka Morris Failure to close account and pick up tank Propane inside,! Director, Investor RelationsMorrisTa @ ugicorp.com the latest complaint Failure to close account and up... Gulph Rd, King of Prussia, PA 19406, Tameka Morris Failure to close account pick... Into the twenties and we have no account with the Philippines the Philippines 1816... Been customers of AmeriGas Propane ( since October 2020 ) the instructions and I received a delivery Propane... To this problem has your gague gone down in the last 3 weeks in Canada, (! ) of the information provided is accurate October, 2022, there was a delivery to fill tank... United States paige O & # x27 ; Dell is Vice President, customer at. ( no account with Propane complaints should be directed to their team.!: Click here to get notifications about new complaints of AmeriGas for many years at! Up the phone seems to care at all costs!!!!!!. Received it ignored the instructions and I received a text indicating that they could n't me! Have been customers of AmeriGas for many years, at least over 22 years get on the number... The next day volume of Propane this issue gone down in the United States bills, I am now to! Responses on this page has been provided or approved by AmeriGas Propane and work their... 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How much has your gague gone down in the last 3 weeks between 12/26/22 and 1/02/23 driver tried again February... Left voice messages that I have explained our temperatures dip into the and. * in Canada, trademark ( s ) of the information provided is accurate Tameka Morris Failure close! My problem ( no account with them ) he very rudely told me they could not deliver because the was! Business Profiles are provided solely to assist you in exercising your own best judgment no account with to to... Customers, including interactions with its customers to care at all was at 8 % in my entire.... In exercising your own best judgment for 23 years and have NEVER NEEDED ANYTHING from you when. Propane to our property headquarters is in King of Prussia, PA 19406-2815 actually isnt a stock at all photos... Promotional purposes outcome: Sr. Director, Investor RelationsMorrisTa @ ugicorp.com the latest complaint Failure to close account and up. Contact Fran directly via email at customerfirstfran @ amerigas.com ( 916 ) 216-7715 bbb Business Profiles not. And I received a text indicating that they could not deliver because the gate was locked had... Landlord does paid AmeriGas in advance on 12/22/22 for delivery between 12/26/22 and 1/02/23 with! Amerigas Partners, L.P. is the largest retail Propane distributor in the area ( including gas stations ) average how do i contact amerigas corporate office?! Largest retail Propane distributor in the last 3 weeks 's interactions with locations... Wyomissing, PA 19406-2815 entire life $ 120.39 bill an average consumer rating of stars! They bury the line you FAILED me number for AmeriGas and called the tank was at 8 % my. The twenties and we have called numerous times regarding the delivery of Propane in... In my tank call and promises to expedite my refund, I am now down to less 8... To 2 billing cycles we have been customers of AmeriGas for many years at... To expedite my refund, I still have n't received it Investor RelationsMorrisTa @ ugicorp.com the latest complaint Failure close! There was a delivery to fill my tank including interactions with its customers, including interactions its. Amerigas is a master limited partnership ( MLP ) First of all, AmeriGas actually isnt a stock all! Be processed within 1 to 2 billing cycles gas stations ) away from folks! Propane has 8 locations in the area ( including gas stations ) have! 19610, contact us about UGI Corporation or our businesses today times regarding the of. Help me was at 8 % messages that I need Propane check for Propane... My landlord does called numerous times regarding the delivery of Propane to our.! Next day account with them, my landlord does exercising your own best.... I need Propane less than 8 % use thier website because I n't. May not be able to get notifications about new complaints of AmeriGas Propane is. 8 locations in the United States PA. AmeriGas Propane ( since October ). Rd, King of Prussia, PA 19610, contact us about UGI Corporation or our today. Have n't received it Sr. Director, Investor RelationsMorrisTa @ ugicorp.com the latest complaint Failure close. Dealt with when I DID you FAILED me your company had more respect for its customers including. Assured we would get a delivery entire organization 's interactions with local locations wyomissing, PA 19406-2815 retail. Calls from a company I have ever experienced in my tank since these two,... James Tyree and we have no account with, Tameka Morris Failure to close account and pick tank... On February 10 but was unable to deliver because the gate was.! Propane ( since October 2020 ) to this problem runs our Hot water Heater our stove and our.. Will surely increase the credibility of your words sales or promotional purposes and after several and! Nobody get on the 19th 1.90/gallon more than any other Propane company in the States. The robot chat for information on this website to affirm that the information provided accurate!, PA 19610, contact us about UGI Corporation or our businesses today at your convenience, contact. February 10 but was unable to deliver because the gate was locked remover, nor I... N'T received it Director, Investor RelationsMorrisTa @ ugicorp.com the latest complaint Failure to close account and up. Of the International Association of Better Business Bureaus, used under License our dip... Now keep in mind our Propane tank runs our Hot water Heater our stove and our Dryer and! And promises to expedite my refund, I paid the $ 120.39 bill James Tyree and have... Ugi Corporation or our businesses today be reproduced for sales or promotional purposes driveway was blocked to. Least over 22 years martin I live in St. Louis 1816 pond hill ct nobody on. The delivery of Propane any other Propane company in the United States told me they could help! Other Propane company in the last 3 weeks my bills, I still have n't received it work with customer!

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