If one hand-held transmitter was used in the learn activation for both receivers only one hand-held will function. If your system is controlled from an IntelliSwitch wall control, the batteries may be left in the unit. Installation of our hearth products must be done in strict accordance with local or national building codes, and the unit's installation manual. 4. Back 24 hour clock. We strongly recommend our products be installed and serviced by authorized dealers. 1) A hand-held transmitter. We also have several wood-burning stoves and inserts that are very efficient. No. Malfunctioning Oxypilot 4. We also provide optional remote controls which can control your fan speed and flame height from your favorite chair! In an effort to deliver quality products, service, and safety, Hearth & Home Technologies, Inc. distributes our family of products exclusively through authorized and trained distributors and dealers. Vent free should actually be called room vented since the by-products of gas combustion all spill back into the room. Note: If you are not comfortable operating your television, cable or VCR remote, this may not be the remote for you. We ask that your dealer contact us if further assistance is needed to resolve your service issue. Both the transmitter and receiver in model SMART-BATT are powered by batteries. Should I leave the batteries in my IPI system? Direct vent fireplaces are excellent sources of zone heating by bringing room air in the bottom grill, heating and returning it to the room through the top grill. NOTE: we take no responsibility of any damage caused by the heat of the fireplace. If you have a see-through wood-burning fireplace, the doors should be either closed or open on both sides when burning. Check with your local dealer on availability of doors for older models. No. Remove the logs carefully from the fireplace in a box, take them outside and use a soft brush or vacuum to clean them. Excess moisture inside the home can contribute to odors, mold and mildew inside the home. This switch is manual and will break the contact with the power source, whether it is battery or 120V power. 2) The remote is in the thermostat mode (SMART-STAT and RCT-MLT models) and the temperature of the room has not exceeded the desired temperature setting by 2 degrees Fahrenheit or 1 degree Celsius. Can I partially close the damper on my wood-burning fireplace so less air goes up the chimney? If necessary, open a window to release any odor during this process. A direct vent has a sealed glass front and pulls all of its fresh air from outside the home. What is the recommended burn-in procedure on a new gas fireplace? Have you cleaned the fireplace prior to burning? For more information visit http://bit.ly/1RzNX4k This is like a TV remote with which a person operates various features of the fireplace. Once the pilot is lit, continue to hold the valve knob in for 30 seconds, then slowly release. Here are a few things to consider if you are contemplating an online purchase of a quality hearth product. The glass on my fireplace is unusually hot. This is normal in the first few minutes of operation. Direct vents are a completely sealed system; B-vent appliances are not. The mantel on my fireplace is unusually hot. Also check the installation manual for any other potential openings that may need to be shut. My fireplace is a Heatilator Model GC300, manufactured in 1993, and uses natural gas. Can gas hearth products burn either natural gas or LP gas? Should I have any type of inspection done to my fireplace or insert? Hearth & Home Technologies offers several remote options with different features and functions to fit the different needs of today homeowners. Operating cost will vary by region, by gas utility, and by fuel type. STEP 8: Finally, turn the unit's ON/OFF switch (or wall switch or remote control) to the "ON" position to start your fire. LP units run slightly higher. Hearth & Home Technologies uses a remote control system with security codes within each model. Make sure your glass is completely cooled. The other type of gas fireplaces we sell, called B-vent fireplaces, come with fixed, not sealed, glass fronts. Use manual or thermostatic settings to operate the fireplace at desired temperature between 45 to 99 degrees. Also check what is on top of the fireplace. Your monthly gas bill should include your exact cost per "therm" (100,000 BTUs). Clogged Thermocouple Or Thermopile 3. Whats the best way to start a fire in my fireplace? This remote offers the feature of turning the flame on and off manually or by thermostatic temperature control. It should be noted that while we are getting a lot of heat, we are passing the ANSI and UL standards for combustible temperatures. These accessories are often times not included in online sales, and can be very difficult and expensive to find after the fact. If your model has a standing pilot light, it does not require house current at any time to operate; or if your appliance has our patented IPI or IPI+ System, which works on a battery back up of 2 "D" or 4 "AA" batteries (depending on the particular ignition system), it will work in event of a power outage. This will over ride the remote control feature. The pilot lights but the burner will not come on. If you have a fan or a remote control option, they will not work without power, but the appliance itself will burn and provide heat. Will my gas hearth product still burn if I lose electricity to my home? Can I install a fireplace or insert myself? It is common that blowers installed in Firebrick products will take longer to sense the heat and turn on your blower. No, absolutely not. I Ask an Expert Home Improvement Questions HVAC Questions Rick, HVAC Supervisor 38,974 Satisfied Customers 50+ yrs. Never, ever wash your logs. My Firebrick Gas Insert Won't Light: Resetting the Control Module After Cleaning the Sensor Rod. The wall switch requires low voltage electrical wiring. STEP 2: Open valve by pivoting handle to be parallel to gas line. For proper sales and service, find a local authorized dealer near you. Average room temperature is 70-75F; therefore a 187-192F surface temperature can be expected. The larger size of a masonry chimney is unsuitable for use with a factory built fireplace. What can interfere with the operation of the remote control? NOTE: we take no responsibility of any damage caused by the heat of the fireplace. Barriers such as screens over our direct vent glass help reduce the risk of burn from touching the glass. Large metal artwork can interfere with radio frequency. You need to check with the manufacturer of your television. You should be able to see where the arc is occurring. We want you to be very satisfied with your Heatilator hearth product. The highest priority goes to the ON/OFF switch located near the valve assembly. 1) The on/off switch on the fireplace and/or wall may be in the on position. Why? Interference of your radio frequency can cause the remote control to not respond properly to the hand-held transmitter. We follow the recommendations of the TV manufacturer. The frequency of the remote control cannot be changed without special equipment, which is not readily available to homeowners and/or service companies. The installation manual includes detailed diagrams showing where the logs must be placed to operate at the product's optimum level. If it remains lit, press the valve knob in slightly and rotate counter-clockwise until the word "ON" is in the 6 o'clock position. Safety Feature: child proof setting to disable the on/off button and manual shutdown after 9 hours of continuous operation. How do I remove the glass from my fireplace? When the remote is in the thermostat mode (SMART-STAT and RCT-MLT models) and the temperature of the room has not exceeded the desired temperature setting by 2 degrees Fahrenheit or 1 degree Celsius the fireplace will not turn on and off. Doing so will void your warranty on the fireplace and possibly your homeowners insurance. The fireplace flame does not turn on and off at the exact desired temperature. Even heat circulating models still pull a tremendous amount of air from the home. For assistance with this, contact your dealer. The wood burning process of a fireplace is usually done by these following steps. Another common culprit is incorrect gas pressure. While direct vent gas fireplaces are designed principally for their aesthetic value, we try to get as much heat output as possible to provide added value to the homeowner. This is located inside or near the fireplace and receives the radio frequency from the hand-held transmitter. * If you do not see a red or black spark igniter button, you do not have a manual ignition system. No. Occasionally, individuals will attempt to sell products online without the consent of the manufacturer. In many cases a gas fireplace has several facing and trim options. We offer both a full line of inserts and vented gas logs to choose from. View demo >. Gas burning fireplaces and inserts have a serial/model/rating plate in the lower cavity controls area. Is direct vent the same thing as ventless? We do have several models of wood burning or gas burning inserts that are designed for retrofit into an existing masonry fireplace, and they come with special venting that can be used inside an existing chimney. Because removal of the glass is totally dependent on the specific unit installed, we cannot recommend that the glass be removed unless the specific model of unit denotes that it can be removed and the fireplace will still operate safely. Both the transmitter and receiver in model SMART-BATT are powered by batteries. In turn, the pilot flame lights the main burner gas. No. For heavy deposits, use Stove Bright Glass Cleaner , Rutland White Off Glass Cleaner, or other hard water deposit glass cleaner recommended by your servicing dealer. 3) A Solenoid (for remote model RCT-MLT). If your model has a standing pilot light, it does not require house current at any time to operate; or if your appliance has our patented IPI or IPI+ System, which works on a battery back up of 2 "D" or 4 "AA" batteries (depending on the particular ignition system), it will work in event of a power outage. Should I leave the batteries in my IPI system? Remove all objects from mantel to see if this eliminates the smell. No prior problems, it had been working perfectly then all of a sudden won't come on. Low battery indicator icon. Taking the batteries out of the hand held transmitter will not guarantee against accidental activation. You can order a fan kit through your local dealer; installation instructions are packed with it. * If you do not see a red or black spark igniter button, you do not have a manual ignition system. No, absolutely not. Glass doors are available for current model fireplaces. The glass on my fireplace is unusually hot. Note that the first few fires you build in your wood-burning fireplace should be small to help avoid excess cracking or spidering in the refractory. Your dealer can help you with adding a remote control. Heatilator wont light ipi electronic ignition - YouTube What's wrong with this? If one hand-held transmitter was used in the learn activation for both receivers only one hand-held will function. It is completely unnecessary to unplug or remove batteries from the receiver. Can I position my gas logs in a different fashion or use a different log set? Since no air from your home is going up the chimney, a direct vent model is very efficient. Hold ground wire about 3/16 in. Your decision really comes down to how much a priority heating efficiency is for you. On new wood-burning fireplaces, first determine what you are burning. Note that the first few fires you build in your wood-burning fireplace should be small to help avoid excess cracking or spidering in the refractory. (Make sure you re-latch the glass so it is securely fastened on your fireplace.) In either case, the RCT-MLT functions will work unless the "on- off" feature of the wall switch or fireplace switch is in the ON position. The glass on a gas fireplace WILL reach very high temperatures. It will also automatically turn the blower off when the fireplace is turned off and the unit cools to a certain temperature. This sensor is provided so that you will not be circulating cold air in your home. The temperature reading on my hand-held transmitter does not match my house wall thermostat. My remote will not turn my fireplace off. A flue is another name for the fireplace chimney or venting system. I have a heatilator model ND4236 gas fireplace, with a pilot light. Check with your local dealer on which models are suitable for this type of installation. If you want a lot of heat from your fireplace, you should consider a direct vent gas insert. Barriers such as screens over our direct vent glass help reduce the risk of burn from touching the glass. Our fans are purposely designed at lower CFMs (cubic feet per minute). Another source of odor can be the items you have on your mantel. Low battery indicator icon. No. This switch is just like the main power switch that controls any electrical appliance. This video walks you through the steps from identifying what system you have, to accessing the system and resetting it. Your monthly gas bill should include your exact cost per therm (100,000 BTUs). Make sure the glass is securely clamped on, at all points, prior to replacing the front. We recommend annual service of your fireplace by a qualified serviceperson. How do I know where I can place the gas logs? Does a direct vent need to be on an outside wall? This is normal in the first few minutes of operation. 4. Remember to shut the gas supply valve off (picture #1). 3) The slide switch on the receiver is not in the correct position. 6. The unit will send out 3 beeps and an indicator in the LCD panel will show that the child proof is on. There are several wood-burning models that are efficient and clean burning. An outside air kit provides additional combustion air to the fireplace that feeds the fire with oxygen from outside your home. You can find a dealer near you by clicking on the Where to Buy tab and entering your zip code, state or province in the box provided. Remove all objects from your mantel and then replace the objects one at a time. We also have several wood-burning stoves and inserts that are very efficient. If there is more than one Hearth & Home Technologies remote control at a home it is important that each hand-held transmitter has had the learn function activated to its designated receiver. Make sure your glass is completely cooled. You can get more air from your fan by making sure the fan control is turned up to the desired level. Your local dealer can give you more details on the options for your particular fireplace, or visit our Fireside Furnishings website: www.firesidefurnishings.com. Your wall switch may be in child proof mode. from manufacturing will be burning off the fireplace. If these suggested sources dont correctly identify the odor, contact your dealer where the fireplace was purchased and have your fireplace inspected. They are especially convenient in large rooms where a switch on the fireplace or on the wall is not always easily accessed. What is the difference between a Direct Vent and a B-Vent gas hearth product? Can I remove the glass panel on my gas fireplace? The second meaning of zero clearance is if you are able to finish up to the face of the fireplace, so that no metal shows after installation is complete. In an effort to deliver quality products, service, and safety, Hearth & Home Technologies, Inc. distributes our family of products exclusively through authorized and trained distributors and dealers. Hold the pilot button down for 20 seconds or so before releasing it to give the thermocouple the appropriate amount of time to heat up. 1. Please check with your builder or installer on the insulation of the chase. Otherwise, you can turn the pilot off when you wont be using your appliance for an extended period of time, and then use our on-line instructions to relight the pilot when needed. And what is required to use a wall switch? Changing any of the specifications or placement of the logs could void your manufacturer's warranty, and possibly even your homeowner's warranty. The hearth kit is designed to work with only the appropriate gas logs. STEP 5: Locate the black or green valve control knob (knob with the words "ON", "OFF" and "PILOT" on it). Otherwise, you can turn the pilot off when you wont be using your appliance for an extended period of time, and then use our on-line instructions to relight the pilot when needed. USE CAUTION: Carefully SUPERVISE children in the same room as your appliance; alert everyone to the hazards of high temperatures; do NOT operate with protective barriers removed; keep clothing, furniture, draperies and other combustibles away. The HSI heats up to around 1,800 to 2,500 degrees Fahrenheit and glows red-hot. Is direct vent the same thing as ventless? This section of our website contains helpful information to ensure that your Heatilator product is safe, reliable and easy-to-use. On gas fireplaces that are not brand new and are emitting some odor, try cleaning behind the upper and lower louvers. 5. YouTube link is attached (a picture says 1000 words!). Can the frequency of the remote be changed if I have something else activating the fireplace? When burning gas logs in a wood-burning fireplace, the glass doors should always be fully open when the gas logs are burning. Zero clearance has two meanings. Sonic or Sound is the third technology used with remote controls. You can test the junction box by plugging a lamp into the junction box and switching it on and off. Doing so will void the warranty on your fireplace and possibly void your homeowners insurance. Hearth & Home Technologies offers several remote options with different features and functions to fit the different needs of today homeowners. Our fan kits come with a rheostat control (like a light dimmer). (If you have a remote control, you may need to operate the appliance with the ON/Off switch in the control area of the appliance). You can burn wood only if you cap the gas line and reinstall a wood burning grate. Not on a direct vent or B vent model. STEP 5: Locate the black or green valve control knob (knob with the words "ON", "OFF" and "PILOT" on it). It is also recommended to turn the gas off when servicing your appliance. This wax can pool and has been found under the hearth refractory and can cause a very foul odor. A B-vent must be vented vertically and uses fresh air from inside the home to provide oxygen to the fire. Here are a few things to consider if you are contemplating an online purchase of a quality hearth product. Will my gas hearth product still burn if I lose electricity to my home? You can build a fire from here and the fire will produce heat. 5. Consult the installation manual for instructions. 3) Batteries in the hand-held transmitter are old and underpowered. away from "I" terminal on module. How efficient is a wood-burning fireplace? 100% of the combustion air used by the fireplace comes from outside the home through a coaxial pipe. Firebrick has greater insulating characteristics and holds the heat inside your firebox resulting in higher radiant heat and greater efficiencies. 3. Our fan kits come with a rheostat control (like a light dimmer). No. Installing room-vented or vent free log sets in our wood-burning fireplaces is unacceptable. The doors should always be fully open or fully closed. You need to be sure the gas hearth appliance you have is set up for the type of gas fuel you intend to burn. On the contrary, the glass panel keeps warm room air which your furnace has already heated from going up your fireplace flue. Some fireplaces may only be able to use one control without significant loss of function to the other. This should eliminate the manufacturing smell on a new fireplace. When I turn the switch on the igniter sparks and the pilot lights but the main burner will not light. Can the frequency of the remote be changed if I have something else activating the fireplace? The solenoid is installed onto the regulator (located on the gas valve) of the fireplace to vary the gas pressure to the burner. We only sell fireplaces through our local dealers. 2) Misunderstanding on how the remote features operate the fireplace. The products also require specific venting components with restrictions as to their installation which may not be evident in the purchase without a trained dealer to assess the installation application and recommend the appropriate venting scheme. The second meaning of zero clearance is if you are able to finish up to the face of the fireplace, so that no metal shows after installation is complete. This first is to minimize fan noise. When buying products online, you may be purchasing products that are not ideal for your situation and, as a result, be more costly than you anticipated. It will also automatically turn the blower off when the fireplace is turned off and the unit cools to a certain temperature. Taking the batteries out of the hand held transmitter will not guarantee against accidental activation. If after the first 30 minutes of full burn you still have blue flames, an adjustment may be needed on your unit. An unvented gas log set that complies with the ANSI Z21.60 standard as a vented gas log set can be used as long as the damper is removed from the unit, but any other type of unvented log set will cause hazardous conditions. 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