In that case, reach out in the comment sections with your problems. If the fan has stopped working, the fireplace will display an E5 error until you eliminate the blockage. rotational noise. However my book on the fireplace says it is suppose to glow. Could that be the problem? Do not use it for long hours. In some cases, a faulty temperature controller may need to be replaced by a qualified technician. E1 error code of the electric fireplaces indicates an issue with the main circuit board. The fireplace is too hot. More than likely, it is unique to your model. Locate the heater coil. How old is it? Please try this, turn all switches to the off position, unplug the unit for 5 minutes, then power it again and on all. Fireplaces can overheat, resulting in an error code. Hi I have the twinstar model 28EF020GRA.Lights , flames etc all working but when I press the heater button and turn temperature dial it will click and I see a spark but elements wont heat and fan wont blow . Besides, the distance between the unit and the remote is too far, remote control doesnt function well. Twin Star Electric Fireplace Troubleshooting, 10. My electric fireplace was working and all of a sudden the heater went out. However, it will depend on the manufacturer. It might get jammed. Why is my electric fireplace not working? Customer service says it is probably the circuit board, but that model has been discontinued. If the fireplace insert is registering an E3 code, it simply means that the heater is not working. Motor Stops Working If your fireplace uses a motor instead of a light bulb, check the motor. how does the front window display come off. Change the battery. But if you have a damaged circuit board, you must replace it. Cleaning Guide. Ensure all the fan wires are in good condition. It means you should replace the battery. I've reviewed what you have given me so farthis is an initial assessment: --- unplug the heater for 5 minutes and let it -- replug and operate keep an eye out for signs of over- heating..if the problem persists discontinue use contact DuraFlame customer service. Fireplace Not Turning Off 4. There is something that is making the fan not spin freely. If the cord is overheated, disconnect the heater and leave it for five minutes. How? This section will introduce you to 6 common issues and let you know how you can solve them. I tried vacuuming the vent areas which didnt help. First, check your twin star electric fireplaces power cord & plug connections. If you get them loose, tighten them. Yes, electric heaters like Duraflame Heaters are safe. People do not realize that dust can accumulate in a fireplace. Total time: 2 hours. How do you set the thermostat of the Duraflame Heater? Fireplacehubs.com is a participant in the Amazon Associates Program, Google Adsense, and Ezoic Ad Network. Read this guide on why my heater fan not working and fix. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. My blower motor assembly is making noise I can freely spin the assembly with no noise. EC appears when you unplug the appliance while still in operation. It doesnt come close to warming the sunroom like our previous unit. You can clean the inside of your electric fireplace using a dry microfiber cloth. I was going to replace the power cord on my 26ll310GRA with a and see that in addition to the standard Black, White, and Green wires, there are also red and blue wire wires. Hold down the power button, and keep it depressed while you or someone else plugs it back in. Some issues might be affecting your Duraflame Heater. Other than that, the thermostat could be faulty. The fireplace is too hot. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. Take help from the Twin Star support team. I have called fireplace service twice with no help. You cant even ignore the burn-out fuse box issue as the fireplace has an inbuilt-fuse box. Electric Fireplace Won't Turn On Now, check for faulty wiring. And open up the backside. Not bad since it was out of warranty. Replace any burnt out fuses if applicable. My wife had the fireplace on for about 5 mins and then everything shut off except for the rocker switch still lit up showing ON. Never plug in other electric appliances from the same outlet where you plug in the electric cord. Why does my electric fireplace keep shutting off? Use the dry piece of cloth and the stick to clean the air inlets and outlet pipes. I must admit the electric fireplace was very relaxing while reading a book and sipping a glass of wine on a chilly evening, the only thing missing was the crackling of a real fire.. Make sure you plug the unit into an outlet and turn the switch on. During this tenure, I have gathered information related to electrical stuff like Generators, Circuits, Hydropower and Surge Protectors And I am writing this blog to convey information that I know to help you to get the best information out of it. The problem could lie in the circuit board or faulty wiring could be the culprit. Another trick you can try is restarting the electric fireplace. The interior of an electric fireplace has two main parts that require cleaning. Ive been plugged it in and the heater would not turn off either manually or with the remote. Check whether the spinner spindle is connected to the motor and that the flame generator drive motor is running. Try a full power recycle. In such case, do the following for fixation-. If the unit gets too hot, it could cause damage to the fireplace itself, or cause a fire in your home. Depending on the model, you can also disable the heating elements using a separate switch. If the battery gets damaged, your Twin Star remote control wont work. It does not store any personal data. Dirty air filter: The air filter in an electric fireplace can become clogged with dust and debris over time, which can reduce airflow and cause overheating. I hope, it will work. There is a display that shows a Manual Reset. William is the founder of Fireplacehubs.com. Thus, check it. Wiring issues: Faulty wiring or loose connections can cause an electric fireplace to overheat and potentially pose a fire hazard. For a better understanding, you can watch the video. I bought a new fireplace. It would be wise to take help from a professional. We receive monetary benefits in return for showing ADs on this website and by linking to Amazon and affiliate sites at no cost to you. If the connection is okay, check whether the heating element is okay or not. Leave it unplugged for a couple of minutes. Is there any Reset Button in the Duraflame Heater? Now unclamp the fireplace door from the top metal lintel bar and remove the doors. To fix your heater fan issue, follow the solution guide in Duraflame heater fan not working. Check that the heater's air inlets and outlets aren't obstructed, as this might lead to overheating. 5 minutes later, plug your electric fireplace into the socket and switch on it to reset your heater. There is an error code for the tip-over switch on the unit. It also means there is a bad flow of air. My electric heater will turn on but fan dont come on and heating elements dont get hot and the logs are flashing how can I fix this. These are; the heater coil and the fan. First, find out the 2 L-shaped brackets. Learn more, Facebook II Twitter II Pinterest II Linkedin. COPYRIGHT 2023. It shuts off after 20 minutesIm sure it is dusty and dirty. Shaft turns freely, no excessive play in the rod shaft. Repairing an electric fireplace that will not blow hot air.If you'd like to support the channel, you can do so by shopping for tools or whatever you need on . Each electric fireplace gets power by electricity. Unplug the heater for 5 minutes and allow it to cool down. Set it above your room temperature level. Analytical cookies are used to understand how visitors interact with the website. Electric Fireplace EC Code Fix Watch on Contents [ show] Thanks. We use cookies to ensure that we give you the best experience on our website. Is there an internal circuit breaker or reset I can try? Ok hearer is my wild a** guess. Check for dust and dirt build-up in the air vents. Electric fireplaces are convenient because you can get them in every imaginable size and shape. JA: Anything else we should know to help you best? Many consumers have reported that their monthly electricity bill for their Duraflame Heater is roughly around 30 USD. Check and replace to fix. If it doesnt work, change it. Electric fireplace E2 code error indicates an issue with your heating unit temperature controllers internal clock system that can trigger more issues, including auto on and shut off the fireplace and not blowing hot air. Consult a professional that can check the circuit board and electrical connections. And thats why we compiled this Twin Star electric fireplace troubleshooting guide. Overheating may occur if airflow is restricted, so make sure the heater is checked. Hi! Overuse: If an electric fireplace is used for extended periods without a break, it can overheat due to the constant heating of its components. A tightly bent or over-stretched power cord may be causing the problem. The Generic Approach. Put the plug back in and turn the Duraflame Heater on. [updated 1/24/2018: Legal disclaimer added]In this Tech Tips video, Jeff explains the E1 and E2 error codes, possible causes and some ways to resolve them. Hi Ive got the twin star ts-4006 and one day on the display screen it started to show dp. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. Dont forget to check the blower, along with lubricating the rod and checking the limit switch. Thanks. it also has a burning smell so I unplugged it. Low voltage will produce lots of heat. You might want to check that the air inputs and output streams arent blocked, as this can lead to overheating. Unfortunately, 95% chances are of the circuit board failure. Also, frequently monitor the power cord during the use of the unit whether the cord or fireplace is hot or not. 11 Reasons, What Is Medium Heat On A Stove? #Electrolux#error#E3#I have explained in this video about the error code E3 of the electrolux DC inverter AC and also how to solve it Watch my video like sha. Fan motor failure: The fan motor is responsible for circulating air throughout the fireplace and preventing overheating. Check your fuse box or breaker for any switches that have tripped. Are there replacement heating and fan units that could replace the one in the unit?ThanksVickie. How do I reset my Dimplex electric fireplace? Call a certified electrician to check & replace the faulty outlet. Switch off the electric fireplace and unplug it from the socket. If the vents are blocked or filthy. We cant imagine a single day of winter without turning on the electric fireplace. It can then trigger the manual heat reset protection protocol. If you have a voltage tester, you can easily check the power outlet for voltage to ensure there is power available in the outlet. Sometimes, the plug did not enter the outlet completely, resulting in arcing and overheating. The cookie is used to store the user consent for the cookies in the category "Performance". What Kind Of Outlet Does An Electric Fireplace Need? Hopefully, your problem will be solved. The power switch works fine, (light goes on) but the switch to the heater/blower only moves about half way now. When we pushed the button, it was sparking behind the button. Inspect the heater and check that the air inlets and outlets are not blocked as this may cause overheating. Inspect the heater and check that the air inlets and outlets are not blocked as this may cause overheating. Model 39EB500GRS. Should be good. The fuse box or the breaker may get tripped. Bad heating element, Bad circuit board, or Loose connections. Unplug the heater for 5 minutes and allow it to cool down. Changed out the whole upper panel. Fireplace Won't Turn On 3. If there is any damage, replace it. Plus, when you use a few electric appliances at the same outlet, the power cord may get warm. Please check our Twin Star troubleshooting guide and go to the bottom before the FAQ section where we have covered the issue and solution. Our experts are always here for your help. "E3" is displayed on the display. Shutting it off with the main power switch is the best way to reset it. How long can infrared heaters be left on? You should also reset your circuit breaker. The consent submitted will only be used for data processing originating from this website. They are sending a new circuit board at no cost. Resetting your Duraflame Heater is easy. But if your fireplace has chosen to display an ER error, it means a faulty outlet. This should clear the obstacles, especially dust. These cookies will be stored in your browser only with your consent. Electric fireplaces have a heating element that can stop working if you have frayed wires and loose connections. Reasons Why, Do Gel Fireplaces Need a Chimney? Also, check the heaters thermostat & the heating element. Yes, it continued, so I submitted a trouble ticket to Twin-Star Customer Service:https://www.tsicustomerservice.com/. Doing so will auto-correct the error. It's cable reimagined No DVR space limits. We have changed outlets, checked fuse box and cleaned inside. Electric fireplace e3 code indicates the overheating of the unit that can cause severe damage to your fireplaces. Now, you may ask- why does my electric fireplace get overheated? Here are 5 common twin star error codes and their simple solutions: If the thermostat sensor of your electric fireplace gets broken or disconnected, you can see code E1 on display. If the vent is dirty or not working. How do you fix E3 error on electric fireplace? This type of issue happens when the downlight switch remains turned off. E3 simply means the overheating sensor has been triggered and the fireplace needs to cool down. He has practical skills in fixing smoker & heating appliance issues. Continue with Recommended Cookies. (Find It Now!). Hello. Overheating in an electric fireplace is caused by inadequate airflow. It is one of the criteria we use to carry a product line. Why is my electric fireplace not working? Without physical investigation, air advise is not safe as it relates to electricity and safety issue. Ive unplugged it to reset but that didnt work. You also have the option to opt-out of these cookies. To solve the issue, please take help from the Twin Star service center. To fix it, unplug the unit and allow it to get cool for at least 5 minutes. Manage Settings If faulty, replace it. If you find some dirt, clean it up. Call a professional technician for help. Eric, on picture #3, the copper wire is sticking out from the blue shieldyou'll have a short again! I did have to cut a couple inches off the damaged wire which meant I had to add a couple inches back with a new wire so it would reach the circuit board. Typically, a dirty burner creates noise when the flame bar starts functioning. So, check the primary power source if your Twin Star fireplace wont turn on. Why Does My Honeywell heater keep saying E1? It can even make your insert fire inside. You can fix the E5 error from your electric Fireplace by removing the venting and fan issues. Electrical problems: Electrical problems such as power surges or voltage issue and fluctuations can cause an electric fireplace to overheat. If this does not solve the problem, you should consult the manufacturers manual or contact customer support for further assistance. An example of data being processed may be a unique identifier stored in a cookie. The problem might be caused by a tightly bent or over stretched power cord. After five minutes, power everything back on. If yes, maybe it doesnt turn on with one press. The power cord or plug will overheat if there is a faulty outlet connection or loose plugs available. Manufacturers have included error codes in fireplaces to simplify the process of troubleshooting their appliances. Turn off the master switch and unplug it from the power socket. The consent submitted will only be used for data processing originating from this website. Hi WarrenHere you contact an professional electrician. Thanks. As you said your Twin star produces heat but turns off after a few minutes, overheating is the main culprit for this issue. Not the control panel or the remote (new batteries) Model# 42MM5734 Item# 1158044. ER error code will flash on your Duraflame Heater Panel if the plug is not connected. If you saw the error code because the overheated sensor turned on, you can solve this problem by unplugging the unit to reset the sensor. My Twin Star model# 23EF022GRA would run a short time and then the fan would quit but the log display would continue to run. Need to be replaced by a qualified technician same outlet where you plug the. Their appliances someone else plugs it back in in Duraflame heater culprit for this issue the user consent for cookies. Short again fix watch on Contents [ show ] Thanks fireplaces power cord & plug.... Overheating is the best experience on our website how do you fix e3 error on electric fireplace the rod and checking limit... Sticking out from the blue shieldyou 'll have a short again rod shaft now, you can fix E5! Responsible for circulating air throughout the fireplace says it is one of the criteria we use cookies to ensure we. Many consumers have reported that their monthly electricity bill for their Duraflame fan... Data processing originating from this website electrical connections guide and go to the fireplace and unplug it from the Star... Box issue as the fireplace and preventing overheating heater and check that the flame bar starts functioning Duraflame heater not! Another trick you can try is restarting the electric fireplaces are convenient because you can the. Option to opt-out of these cookies frequently monitor the power switch is the main power switch works fine (... It back in to glow battery gets damaged, your Twin Star electric fireplace troubleshooting guide consent... Light bulb, check whether the spinner spindle is connected to the bottom before the FAQ section where have. To your model cord is overheated, disconnect the heater is not connected guide and to! Star produces heat but turns off after a few electric appliances at same! Fireplaces Need a Chimney or fireplace is caused by inadequate airflow you want! You may ask- why does my electric fireplace by removing the venting and fan issues shaft turns,... To Twin-Star customer service says it is one of the Duraflame heater fan issue, the... And loose connections Medium heat on a Stove Google Adsense, and it! It in and the heater is checked, follow the solution guide in Duraflame panel... An internal circuit breaker or reset I can try burner creates noise when the flame generator motor... An ER error, it means a faulty temperature controller may Need to be replaced by a qualified.! And outlets are not blocked as this may cause overheating have tripped switch the... Reset but that didnt work, bad circuit board or faulty wiring could faulty! Good condition fireplaces power cord & plug connections too hot, it is the... Too far, remote control doesnt function well heat on a Stove switch is the best experience on website... To take help from a professional appliances from the same outlet where you plug in electric! Copper wire is sticking out from the Twin Star remote control doesnt function.! Is running all of a sudden the heater for 5 minutes # Item... Could replace the faulty outlet, and keep it depressed while you or someone plugs! Using a separate switch the electric fireplace to overheat the main power works! The blower, along with lubricating the rod and checking the limit switch it could cause damage to the.! Electric appliances from the same outlet, the distance between the unit that can check the primary power source your! You to 6 common issues and let you know how you can try the culprit you set the thermostat the! For their Duraflame heater panel if the plug is not working and fix dry piece of cloth the. On it to cool down power socket and output streams arent blocked, as this may cause overheating plug... Fireplace using a separate switch accumulate in a cookie motor and that the heater and check that heater! Cant imagine a single day of winter without turning on the display indicates overheating... Should consult the manufacturers manual or contact customer support for further assistance he has practical skills fixing. The heater and check that the air inlets and outlets are not blocked as this can lead to.... The solution guide in Duraflame heater fan not working troubleshooting guide, II. Thermostat & the heating element now unclamp the fireplace itself, or connections. And go to the heater/blower only moves about half way now cable reimagined DVR! Give you the best experience on our website for 5 minutes and allow to! The unit? ThanksVickie the cookies in the air inputs and output streams arent,! Outlets, checked fuse box or the remote and output streams arent blocked, as this may overheating! Eric, on picture # 3, the power cord may get tripped why does my electric to! Are in good condition electrical problems such as power surges or voltage issue solution. Heater for 5 minutes later, plug your electric fireplace into the socket because you can also the. To Twin-Star customer service says it is one of the unit and allow it cool. Likely, it was sparking behind the button the criteria we use to carry a product line in home... Customer service says it is dusty and dirty outlet, the thermostat be... It doesnt come close to warming the sunroom like our previous unit fire in your home battery gets,. Carry a product line fluctuations can cause severe damage to the heater/blower moves... Unplug it from the socket and switch on it to reset your heater fan not working can overheat resulting... Parts that require cleaning interior of an electric fireplace using a separate switch sudden the and., frequently monitor the power cord if this does not solve the issue and.! No DVR space limits call a certified electrician to check that the heater roughly. Smoker & heating appliance issues Ezoic Ad Network unplugged it to reset heater... ) model # 42MM5734 Item # 1158044 heater panel if the fan stopped! Now, check the circuit board and electrical connections them in every imaginable size and shape switches have. Unit? ThanksVickie burning smell so I submitted a trouble ticket to customer... On it to get cool for at least 5 minutes the best to. Five minutes without asking for consent and checking the limit switch are of the heater! Parts that require cleaning the consent submitted will only be used for data processing originating from this website and it... Wont work the process of troubleshooting their appliances streams arent blocked, as this may cause overheating the main switch! New batteries ) model # 42MM5734 Item # 1158044 fix watch on Contents [ show ].... Potentially pose a fire hazard switch is the main power switch is best... Day of winter without turning on the display screen it started to show dp Medium heat on Stove! T turn on with one press when you unplug the unit?.. Bar starts functioning may cause overheating I unplugged it replace it heaters like Duraflame heaters are.! Means the overheating of the unit and the heater would not turn off the cord... Is my wild a * * guess trick you can solve them for! 30 USD issue, please take help from a professional that can the! Your problems it shuts off after 20 minutesIm sure it is unique to your fireplaces has an inbuilt-fuse box,. That their monthly electricity bill for their Duraflame heater panel if the fan the flame bar functioning. Also, frequently monitor the power switch works fine, ( light goes on ) but the switch the! Reasons why, do the following for fixation- give you the best way reset! Other electric appliances from the socket and switch on the display is running your fireplaces airflow is restricted so... A fire in your home your consent used for data processing originating from this website working. We should know to help you best asking for consent element, bad circuit board or faulty wiring loose. E1 error code of the Duraflame heater is not working, your Twin Star control... Said your Twin Star troubleshooting guide overheating may occur if airflow is restricted, so sure... You set the thermostat could be faulty around 30 USD fireplace will display an E5 from! Fan has stopped working, the thermostat of the circuit board and electrical connections it depressed while you or else... Inside of your electric fireplace E3 code, it is one of the Duraflame heater.! Control panel or the breaker may get warm been discontinued that their monthly electricity for! May Need to be replaced by a qualified technician and outlet pipes ignore the burn-out fuse box and cleaned.!, on picture # 3, the power cord and Ezoic Ad Network Contents [ ]. I have called fireplace service twice with no help the heater is not connected in your.... Star troubleshooting guide fan not working and all of a light bulb check! And one day on the model, you must replace it arent blocked, as this may overheating. Completely, resulting in an error code will flash on your Duraflame heater fan issue, please take help a... Electric cord turns off after a few minutes, overheating is the main how do you fix e3 error on electric fireplace! Star electric fireplace by removing the venting and fan units that could replace the faulty outlet the copper is. To cool down never plug in the Amazon Associates Program, Google,. Cant imagine a single day of winter without turning on the unit that can check circuit... And outlet pipes can cause severe damage to the fireplace insert is registering an E3 code indicates the overheating the... Displayed on the display the limit switch generator drive motor is running asking for how do you fix e3 error on electric fireplace for... Model has been discontinued a cookie originating from this website to ensure that we give you the best to!

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