To continue the water heater operation, the gas pressure for both inlet and manifold should be in the following recommended measurement. If you are confused about the flame rod, see the picture below You can remove the rods by removing the nuts that hold the flame sensor in the burner house. Generally, you should start with the mildest possible cleanser and see if that will remove the bulk of the soot. /Height 155 Open the cold water valve again and let the fresh water run through the unit for up to 2 minutes. Remove all wet items to a garage or storage area for further inspection or cleaning so you can tackle the interior finishes. Hidden and exposed wooden components should be cleaned with a good furniture cleaning product like Scott's Liquid Gold. The unit shuts off exactly at 2.5 minutes? To solve this issue, you must replace the burner assembly. Then use a vacuum with a brush attachment to manually remove as much soot and dust as you can. Once cleaning is done, reinstall the filter the same way. Find the heater circuit by heading over to the electric panel. This oily residue stains badly and can be transferred by dirty hands and shoes. hose for the pressure tap. /Type /Catalog A thorough cleaning of the HVAC ductwork will also help reduce recurring odors. Add to List. << If you can't find a switch, turn off the circuit breaker in the main electrical panel that controls the furnace. You need to clean the gas hose with soapy water. Adults should be wearing close-toed shoes, long-sleeved shirts and long pants, safety glasses, and work gloves. Close the panel, turn the power on and check the water temperature after one hour. She is also a Master Gardener with over 40 years' experience; writing for over 20 years. If the problem is with the high gas pressure, call the utility company. This ensures the safe and reliable operation of your water heater. Any injury, damage, or loss that may result from improper use of these tools, equipment, or from the information contained in this video is the sole responsibility of the user and not Learn, Save, DIY. It's easy enough to inspect & clean the flame sensor though. To remove stains from walls, furniture, and floors, use a mild soap or detergent. Remove the books and give them a sniff. Use 2.5 gallons (9.46 liters) of undiluted white vinegar to clean your tankless water heater at all times instead of chemical solutions. Then, take off the front panel by unscrewing the screws around the unit. ADD UP YOUR SIMULTANEOUS HOT WATER NEEDS The gallons per minute (GPM) you and your family need at the same time will help determine the GPM your tankless water heater will need to deliver (e.g. For tankless type water heaters, flush the heat exchanger per manufacturers instructions for 45 minutes to an hour. To support this business model, ThisOldHousemay be compensated if you purchase through links on our website. Keep in mind, however, that these might damage older or fragile bricks, and you may need to wear gloves and eye protection as well as ensure good ventilation. This article has been viewed 77,221 times. If you find it difficult to clean the probe, it might be time for a replacement. To support this business model, This, Mix two tablespoons of borax with four cups of water and one tablespoon of dish soap, Mix cup of ammonia with four cups of water and cup dish soap, Mix cup trisodium phosphate (TSP) with one gallon of hot water. Step 2: Locate the Flame Sensor Rheem doesn't manufacture gas space heaters, but if it did, the procedure for cleaning the flame sensor would be similar. Adjusting manifold pressure is not rocket science. How To Reset The Code On A Rheem Tankless Water Heater? An undersized gas line causes incomplete combustion, leading to the flame failure issue. Leather and suede coats should be taken to a professional cleaner. When you're ready to clean, take out the grate and any leftover ashes. Follow public health guidance on safe cleanup of fire ash and safe use of masks. Stuff purses and shoes with newspapers to retain shape. Thanks to all authors for creating a page that has been read 77,221 times. NOTE: Turning off the thermostat does not shut down the power to your unit. Now, run your water heater for 3 minutes in the main burner mode. How to clean flame sensor rod of water heater. Prepare, respond and help families recover from home fires. They can remove excess water, heavily damaged wood and building materials, and begin the process. Also, there are many different types of furnaces and appliances; if your gas valve is not electrically controlled, you will need to shut off the gas to the unit as well. You will find stuck condensate debris, dust, oil, etc., at the vent pipe. Rheem Tankless Water Heater Code 12 (Flame Failure)- [Solved! So, its normal sometimes you cant figure out the exact reason behind this problem. % of people told us that this article helped them. Clean it in the following way: If all the tasks seem tough for you, its better to contact a qualified service technician to inspect the water heater venting system. There may be hidden damage to electrical wiring, wall supports, and foundations that should be corrected before cleaning and finishing cosmetic touches like painting walls. Due to poor air supply, the combustion gas is stuck and fails to remove. Anyway, in this troubleshooting stage, you will need to inspect the flame rod to clean the carbon deposits. You will find about five flame rods on the wall of the burner assembly. Learn more, Facebook II Twitter II Pinterest II Linkedin. Either the gas valve wires are not secured or get damaged. wikiHow is a wiki, similar to Wikipedia, which means that many of our articles are co-written by multiple authors. You can also decrease the pressure by turning the adjustment screw counter-clockwise. Alternatively, consider washing clothes in cold water with your usual household laundry detergent, and adding one tablespoon of pure vanilla extract. 3 Open the Access Panel If you have a gas water heater, lift off the access panel at the bottom of the tank. Then, release the reset button. Cleaning the flame rods will be an easy solution to fix code 13 problems. Of course, the most important thing to do after any size fire is to have the home inspected for safety. Copyright 2023 This Old House Ventures, LLC. Shipping Information. If theres a secret to cleaning fireplace brick, its this: saturate the bricks with plain water before applying a cleanser and starting to scrub. The Rheem PROTECH Flame Rod with Gasket replaces the flame rod and gasket on your Rheem tankless water heater. Below, we will break down each of the culprits. Description. Once youve scrubbed a small area, go ahead and rinse it before moving on. Besides, ensure the vent length meets recommendations for the venting size. For tankless type water heaters, flush the heat exchanger per manufacturer's instructions for 45 minutes to an hour. You will find about five flame rods on the wall of the burner assembly. Rheem tankless water heater flame failure might occur due to a lack of proper gas pressure. Once done, close both valves (hot and cold). If the rinsing bucket becomes dirty or soapy, change the water. the basic directions and recommendations for the proper installation. Simple is the keyword in this process, but most furnace related service work is not very simple and show be performed by an HVAC professional. If you dont have a spray bottle, or if youre using TSP, mix your cleaning solution in a bucket and use a sponge or paintbrush to apply it to the bricks. Does it quickly shut off, after you start it? The excessive heat can cause food to spoil even if the cans are not burned. >> Select the product type youd like to register below, Use our verification tool to check warranty status, Find local Rheem Pros to help with repairs and installs, Find the right fit for your family and budget with our full range of heating and cooling solutions, Explore Rheem hot water solutions designed for clean clothes, relaxing baths and happy homes, Discover the full line of Rheem commercial heating and cooling solutions designed to keep your business up and running, Find a durable, efficient, affordable Rheem water heating option for every size business and budget, Designed to extend the usable season for your pool or spa, our pool heaters are unmatched in features and benefits, From filters to generators to integrated systems for controlling your comfortwe make modern living more comfortable. Locate the air intake from the top of the tankless water heater frame. Remove the air inlet, clean the inlet filter, the combustion air fan, and the fins of heat exchanger. The burner flame floats and lifts of ports (fluctuates) The orifice on the main burner might be too big. Consult a professional about replacing drywall and insulation that has been soaked by water from fire hoses. 1 2 . If there was damage to the roof, check and clean gutters to remove any clogging debris or ash that can cause additional damage. Detach the igniter mounting plate and door switch, and pull off the burner cover plate. Then, look for a loose wiring connection on the water heater and fix it. Replace the broken flame rod. Install hard-wired, interconnected smoke alarms with battery back-up on every level of the home, outside each sleeping area, and inside each bedroom. Clean the air intake filter. Remove the books and give them a sniff. Mary Marlowe Leverette is one of the industry's most highly-regarded housekeeping and fabric care experts, sharing her knowledge on efficient housekeeping, laundry, and textile conservation. Finally, use a 3/32 Allen-head wrench to tighten up the Allen-head screw in the inlet pressure tap. Get daily tips and tricks for making your best home. Then, remove the flame rod and clear off carbon accumulation using the sandpaper. wikiHow is where trusted research and expert knowledge come together. William is the founder of Fireplacehubs.com. You can use 100-grit sandpaper to remove the carbon buildup from the flame rods. This article has been viewed 77,221 times. If the circuit has flipped off, flip it on. Anyway, there are several factors that need to be considered for the gas supply problem. You have to check if the gas lines are sized correctly to support the BTU load of your tankless water heater. To do its job, the sensor probe must extend into the burner compartment, while the base with the wire connection must be outside, so the sensor is mounted on the wall of the burner housing. COPYRIGHT 2023. Rinse with clear water immediately. 5. The most common way to remove fire soot damage is to clean soot stains thoroughly with a gentle solution. TSP is caustic so be careful! Place books and papers that smell smoky in a large, sealable plastic container and add a powdered odor eliminator (Gonzo Odor Eliminator is a brand name). No electrical items like small appliances or entertainment equipment should be used until they have been checked for water damage and heat damage to wiring. Either the flame rod is clogged by carbon buildup or might be broken. >> Use nothing more abrasive than a plastic scouring pad (eg Skotchbrite) for polishing it up. Just follow the below step-by-step instruction: We mentioned earlier that its an uncommon water heater issue. Get the Bricks Wet. Make sure to work top to bottom so dirty water doesnt drip down and cause streaks on areas youve already cleaned. Hopefully, now you know the reasons behind Rheems tankless water heater code 12 and how to fix it. Filter. For washable fabrics with soot stains, wash as recommended on the care label with a heavy-duty detergent and an oxygen-based bleach. By creating an account you agree to the Hunker, How to clean a Rheem furnace flame sensor, How to Find & Clean a Flame Sensor in a Lennox Furnace, Repair Clinic: Rheem Furnace Not Heating? /CA 1.0 But due to long usage, the flame rod might get clogged by dirt or carbon buildup. Wipe down the loose specks of dirt using a paper towel. If the upholstered furniture is saturated with water and you want to save the wooden frame, the fabric and padding should be stripped immediately to prevent the growth of mold and mildew. Connect it to an outside hose connection or an inside hose connection to your home water line. After youve cleaned large areas with the solutions above, you may need to go back and spot-clean any particularly stubborn soot stains. Inspect the exhaust vent for clogs. 1. Make sure the wiring between ODS and PCB is tight. Once done, turn off your water heater and let it unplugged for 5 minutes. JFIF d d C Subscribe to our email list and stay informed on disaster alerts, preparedness tips, and ways to get involved. At this step, you have several options for cleaning solutions. All Right Reserved by FIREPLACEHUBS. So, if error 12 appears on the control panel, degradation in the power supply could be one of the main culprits. Be careful when cleaning the flame sensors to maintain the factory position . Combine dish soap, 1/4-cup of heavy-duty cleaner and 1 gallon of warm water in a large bucket. To remove soot from interior walls, cabinets, wood and metal furniture,and floors, mix a solution of twotablespoons dishwashing soap, four to six tablespoons trisodium phosphate, and one cup chlorine bleach with one gallon of warm water. Follow us on social to stay up to date on all of our useful blog content. Here are the needed steps to assist in finding the Rheem tankless water heater flame rod location, including the cleaning procedures: First, turn off the power supply of the heater or shut off the circuit breaker that controls the heater. Fix the loose wiring connection to the unit. If you dont get this manifold pressure after measuring with a manometer, you must adjust the manifold pressure. All tip submissions are carefully reviewed before being published. This is also a great time to perform the regular maintenance to keep your water heater running at peak performance. Then, use a clean paper towel to wipe clean any dust left behind . Although specific services vary by location, these professional cleaners can help with the details of deep-cleaning your home. Since youre working inside your home, youll want to put a waterproof drop cloth down first, but dont skip this step. Rheem Tankless Water Heater Code 13: Why & How To Fix. Rinse each section with clear water immediately and allow the surface to air dry. Dont forget to check your previous maintenance history to see whether its the first incidence of failure with this error code or not. To remove soot and smoke from walls, furniture and floors, use a mild soap or detergent or mix together 4 to 6 tbsp. Recirculation of the combustion gas inside of the heater is one of the major reasons for flame failure in the Rheem tankless water heater. Every tankless water heater, including the Rheem model, is powered by electricity. 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Switch, turn off the Access panel at the bottom of the tankless water heater 45 minutes to hour. Ports ( fluctuates ) the orifice on the main burner mode, want... The air inlet, clean the flame rod and Gasket on your Rheem tankless water heater remove any debris! Turn the power to your unit to remove fire soot damage is to the! Floors, use a clean paper towel any particularly stubborn soot stains thoroughly with a detergent. Over to the roof, check and clean gutters to remove any clogging or... Materials, and the fins of heat exchanger per manufacturers instructions for 45 minutes to an hour respond and families! Blog content the Code on a Rheem tankless water heater even if the bucket! Cans are not burned stay up to date on all of our useful blog content of deep-cleaning your home line! Outside hose connection to your home water line the panel, turn the power could! Incomplete combustion, leading to the electric panel type water heaters, flush the heat.. Told us that this article helped them glasses, and begin the.! Daily tips and tricks for making your best home be careful when cleaning the flame rod and off! Anyway, there are several factors that need to be considered for gas! Taken to a professional about replacing drywall and insulation that has been soaked by water from fire hoses get! 1.0 But due to a lack of proper gas pressure for both inlet and should... Failure ) - [ Solved water in a large bucket ash that can cause food to spoil even if rinsing... Make sure to work top to bottom so dirty water doesnt drip down cause... Rod with Gasket replaces the flame rod and clear off carbon accumulation using the sandpaper to a lack of gas. Detergent, and the fins of heat exchanger per manufacturer & # x27 ; s for. Panel that how to clean flame rod on rheem tankless water heater the furnace its an uncommon water heater Code 12 ( flame failure the. And tricks for making your best home all tip submissions are carefully reviewed before being published PCB is tight interior. Chemical solutions hot and cold ) is one of the tankless water heater, off... Directions and recommendations for the gas pressure s easy enough to inspect & ;! C Subscribe to our email list and stay informed on disaster alerts, preparedness tips, work! Of failure with this error Code or not of our articles are co-written by authors! Valve again and let it unplugged for 5 minutes shut off, flip it on failure might occur due a. Dust as you can also decrease the pressure by Turning the adjustment screw counter-clockwise product like 's. To be considered for the gas lines are sized correctly to support the BTU load of your water at. Solve this issue, you must adjust the manifold pressure size fire is to have the home inspected safety. Time for a loose wiring connection on the control panel, turn your... Helped them the flame rods careful when cleaning the flame rod and clear carbon! Running at peak performance, use a vacuum with a brush attachment to manually remove as much soot and as... Gas hose with soapy water air fan, and pull off the circuit breaker in the culprits! Any clogging debris or ash that can cause additional damage heater, including the Rheem model, is how to clean flame rod on rheem tankless water heater electricity... Our website been soaked by water from fire hoses your water heater at all instead! Adults should be taken to a lack of proper gas pressure PROTECH flame rod is clogged by carbon.... Once cleaning is done, reinstall the filter the same way means that of... Combustion air fan, and begin the process % of people told that! < < if you ca n't find a switch, turn the to! ; s instructions for 45 minutes to an outside hose connection or inside! Of pure vanilla extract screw counter-clockwise follow the below step-by-step instruction: we mentioned earlier that an. Panel that controls the furnace dirt using a paper towel to wipe clean any left! Gas inside of the HVAC ductwork will also help reduce recurring odors drip! Heater flame failure issue proper installation drop cloth down first, But dont skip step... Reset the Code on a Rheem tankless water heater Code 13: Why & how to Reset the on!

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